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Skin Laundry - Burlingame

Skin Laundry – Burlingame offers professional laser hair removal and 21 related services at 241 Primrose Rd, Burlingame, CA 94010, delivering quick, effective treatments.

Laser Hair Removal at 241 Primrose Rd in Burlingame, CA 94010

Operational
★★★★☆
Rating: 4.4 based on 183 reviews
Address: 241 Primrose Rd, Burlingame, CA 94010
Phone: 16508813627
Emails:
Allie Hermens (General Manager) - [email protected]
Agnes Leung (Human Resources Manager) - [email protected]
Anya Madrilejo (Uk Business Manager) - [email protected]
Employees: 200
Hours:
Monday 8:30AM-7PM
Tuesday 8:30AM-7PM
Wednesday 8:30AM-7PM
Thursday 8:30AM-7PM
Friday 8:30AM-7PM
Saturday 8:30AM-7PM
Sunday Closed
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Skin Laundry - Burlingame

Skin Laundry - Burlingame Services

Fixer Full Face

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This medical-grade, peptide-based topical serum smoothes away fines lines, stimulates collagen and increases elastin for an instant smoothing and firming effect. Think of it as your permanent-press laundry cycle.

Fixer Full Neck & Chest

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This medical-grade, peptide-based topical serum smoothes away fines lines, stimulates collagen and increases elastin for an instant smoothing smoothing and firming effect. Think of it as your permanent-press laundry cycle.

Laser hair removal

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Proprietary laser technology targets melanin and reduces hair regrowth by up to 40% per session on the face, neck and underarms. Safe for all skin tones, with built-in cooling for a fast, gentle, effective treatment and results that improve over time.

Neck & Chest Resurfacing

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Our Resurfacing Neck & Chest treatment extends the benefits to the décolleté, improving texture and tone, reducing discoloration, stimulating collagen and creating microchannels for increased absorption of topical serums for rejuvenated, glowing skin.

Neck & Chest Signature Laser

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Our Signature Laser Neck & Chest treatment extends the benefits to the décolleté, correcting and preventing breakouts and pigmentation, and building collagen for clearer, firmer, brighter skin.

New Client Consultation - 15 min

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A brief, 15-minute session to discuss a new client’s needs, goals, and questions, determine fit, and outline next steps or a plan.

Price: Free

New Client Signature Laser Facial

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First appointment includes 30 min Skincare consultation Our Signature Laser Facial corrects and prevents breakouts, rosacea, pigmentation and builds collagen deep within the skin.

New Client Signature Laser Facial (VSL)

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The New Client Signature Laser Facial (VSL) is a skin treatment using laser technology to refresh and tighten the face. It aims to reduce fine lines, even skin tone, and boost glow in a single session with professional guidance and aftercare.

Price: $275.00

POWER Duo Full face Laser & Resurfacing Facial

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Our most powerful treatment combines Power Signature and Resurfacing technologies, plus spot fractional resurfacing treatment, for maximum effect to rapidly reveal your best skin in a convenient single monthly visit.

POWER Signature Laser Facial

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Our POWER Laser Facial delivers more than 2x the energy below the skin’s surface to quickly and effectively correct and prevent breakouts and pigmentation, and stimulate new collagen production to rapidly reveal a clearer, firmer, more radiant complexion in a single, monthly treatment.

Power Duo (VSL/VV)

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28 Day Frequency Our most powerful treatment combines Power Signature and Resurfacing technologies, plus spot fractional resurfacing treatment, for maximum effect to rapidly reveal your best skin in a convenient single monthly visit. Pro-tip: Add on our Fixer topical serum for extra impact!

Price: $900.00

Power Resurfacing Facial

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The Power Resurfacing Facial uses nearly three times the energy of our standard treatment—plus targeted spot treatments—to visibly improve acne scars, uneven texture, fine lines, wrinkles and hyperpigmentation, faster.

Power Resurfacing Facial (VV)

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14 Day Frequency The Power Resurfacing Facial delivers almost 3x the energy of our standard resurfacing treatment and spot treatments to deliver enhanced results in a single session, targeting uneven texture, acne scarring, fine lines and wrinkles, and hyperpigmentation.

Price: $550.00

Power Signature Laser Facial (VSL)

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14 Day Frequency Our POWER Laser Facial delivers more than 2x the energy below the skin's surface to quickly and effectively correct and prevent breakouts and pigmentation, and stimulate new collagen production to rapidly reveal a clearer, firmer, more radiant complexion in a single, monthly treatment. Pro-tip: Add on our Fixer topical serum for extra impact!

Price: $550.00

Rejuvenator Peel - Face

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This gentle chemical peel is designed to tighten, brighten and firm the skin, delivering a smoother, rejuvenated complexion.

Price: $250.00

Resurfacing Facial

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Fractional resurfacing technology stimulates regeneration and creates microchannels that increase absorption of topical serums to tighten, smooth and reduce skin discoloration for a rejuvenated, more youthful glowing complexion.

Revitalizer Peel - Face

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This detoxifying carbon peel is designed to remove oil, debris and bacteria, delivering a clearer, revitalized complexion.

Price: $250.00

Sculpting Facial

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Multi-polar radio frequency and pulsed electromagnetic fields naturally stimulate the production of collagen and elastin fibers to improve fine lines and wrinkles and deliver smoother, firmer, tighter skin along with a more defined, sculpted silhouette.

Price: $500.00

Signature Laser - Neck & Chest (VSL)

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Our Signature Laser Neck & Chest treatment extends the benefits to the décolleté, correcting and preventing breakouts and pigmentation, and building collagen for clearer, firmer, brighter skin.

Price: $250.00

Signature Laser Facial

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Laser energy is delivered beneath the skin’s surface to correct and prevent breakouts, rosacea, and hyperpigmentation and build collagen for clearer, firmer, brighter skin.

Signature Laser Facial (VSL)

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10 Day Frequency Laser energy is delivered beneath the skin's surface to correct and prevent breakouts, rosacea, and hyperpigmentation and build collagen for clearer, firmer, brighter skin

Price: $275.00

Skin Laundry - Burlingame Reviews

Sofia Maguina
Sofia Maguina
5 ★★★★★
My skin looks and feels so amazing after every treatment. Definitely worth the membership. Every nurse I’ve had a facial with has been friendly, professional and knowledgeable.
Florence Nguyen
Florence Nguyen
1 ★☆☆☆☆
I initially had a great experience and really enjoyed my facials here, but the quality of service declined over time due to repeated miscommunication, same-day cancellations, and inconsistent customer support. One of my appts got cancelled the same day, so I was told I’d be given a free add-on for the inconvenience. When I tried to use it, I was initially charged. I wasn’t able to show proof of the offer because I had cleaned out my text and the receptionist insisted messages “are not deleted” on their end and they found no record of the offer and that “complimentary add-ons are not typically offered.” I thought I misheard, so I was going to pay for it. The lady asked if I wanted to use my loyalty points, I said yes to lessen the payment. Thankfully, possibly the office manager, stepped in and honored the offer because she seems to recall this conversation with the free add-on. Later I recovered my deleted text and confirmed I had been offered the free service. It made the initial comment about messages not being deleted on their end questionable. Recently, I decided to use my loyalty points (which were reinstated after the mishap and confirmed over text) for a serum… to find out my loyalty points are gone. Basically, I wasn’t able to get the serum and need to wait for a ticket to be submitted to IT to get those points back. Blah. To be honest, I wouldn’t have had such a terrible experience if the front desk customer support was more kind and willing to help. I voiced these concerns about the points to the nurse that day during my service and she was incredibly kind, willing to understand and get things fixed for me. I understand things happen, glitches may occur, people are busy, but leading with kindness goes a long way. The difficulties I experienced were solely related to front-end support, scheduling, and communication. Phone calls go unanswered, and the text-based messaging system is slow to respond, making communication even more frustrating. Even appointments over the phone would not be scheduled correctly and I have to constantly call/text back to correct it. TLDR: Nurses/providers were always fantastic, the front desk and customer service sucks. Cancelled my membership. Go to a different location.
Betsy Medina
Betsy Medina
1 ★☆☆☆☆
I am very disappointed with the service at the Skin Laundry Burlingame location. I have had multiple negative experiences, mainly due to the unprofessional and rude behavior of the front desk staff. The attitude feels dismissive, as if clients are not paying for an expensive service. I have been charged incorrectly without authorization, and when I questioned it, I was told—very rudely—that they could charge any card they wanted. Appointments have also been canceled on the same day with little to no notice, even though I had already made plans. Additionally, if I arrive even one minute late, I am refused service, yet when I arrive on time, I am often made to wait. For a service at this price point, this level of customer care is unacceptable. The Burlingame location seriously needs improvement in professionalism and respect for clients.
Cindy
Cindy
1 ★☆☆☆☆
Try another location — it’s clear this one doesn’t prioritize customer service. My appointment was canceled less than an hour beforehand, and I was told it was due to an incorrect phone number, even though they had the correct one on file. This is the second time my appointment has been canceled, and unfortunately they’ve now lost two new clients.
Lyz Rivera
Lyz Rivera
5 ★★★★★
Thank you for your friendly ambiance and great skincare professionals. My skin loves all my treatments! I’ll keep coming since I have seen such great results! :)
Akhila Nanjala
Akhila Nanjala
1 ★☆☆☆☆
Have been a member at skin laundry since Dec 2024. The way Burlingame clinic staff handled our appointment today was very rude. We had to make them work through their system and wait for 2 hours for next available appointment to get treatment done. Never had this issue other than at Burlingame location. Skin Laundry San Ramon team had to help us out to fix our issue. When staff isn’t well trained to navigate through the system - it leaves a very bad customer experience who themselves have hectic schedules.
J N
J N
1 ★☆☆☆☆
I paused my membership specifically so I wouldn’t be charged while I wasn’t using any services only to find a $25 charge on my card yesterday. When I called, I was told there’s a $25 fee just to pause a membership (What?!) Nowhere on the website is that mentioned, and I definitely wasn’t informed of it when I went through the process of freezing my account. To make matters worse, I went to the Burlingame location at 10:30 AM, and it was closed, even though the posted hours say they open at 8:30 AM. And honestly, that location never answers their phone! I always have to call the Mountain View location just to reach an actual person. Really disappointing experience overall.
Alison Sanchez
Alison Sanchez
5 ★★★★★
Consistent and amazing care from all the nurses and Cassandra is always a delight when I come in and genuinely feels like I’m seeing a friend. My boyfriend and I have been coming here and the results have been fantastic! Definitely worth the investment in your skin
alyssa shores
alyssa shores
5 ★★★★★
I have gone to skin laundry twice now and the first time was with Monica and second with Brianna. Both were amazing and so informative of the treatments I was receiving. I started with the laser facial and then wanted to try the resurfacing. Both were fast and comfortable. Cassandra and Maddison who are in the front and did my consult were also very helpful and professional. Highly recommend and can’t wait to continue my skin journey here!
Robin Barrientos
Robin Barrientos
5 ★★★★★
Teen daughter went in for her first facial. Nurse practitioner was very knowledgeable and answered all of our questions. Very reasonably priced ongoing pricing in The Laundry Club
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Skin Laundry - Burlingame Features & Policies

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Gender-neutral restroom
Restroom

Crowd

LGBTQ+ friendly

Planning

Appointment required
Appointments recommended

Payments

Credit cards
Debit cards

Other

LGBTQ+ friendly

About Skin Laundry - Burlingame

Skin Laundry - Burlingame is a medical spa and facial spa specializing in laser hair removal and advanced skin care treatments, located at 241 Primrose Rd, Burlingame, CA 94010. The facility operates as a comprehensive skin care clinic offering a range of services designed to improve texture, tone, and overall complexion through physician-led care, cutting-edge technology, and personalized treatment plans. Categories and services highlight its focus on Laser Hair Removal Service and Skin Care, while also encompassing Medical Spa, Facial Spa, and Hair Removal Service offerings to address a variety of client needs in a calm, professional environment. The Burlingame location emphasizes accessibility with a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring convenient entry for all guests. Amenities include a gender-neutral restroom and a standard restroom, and the business fosters an LGBTQ+ friendly atmosphere across its services and planning processes.

Clients can expect a structured experience that begins with appointment-based planning—appointments are required and recommended—to ensure that each client receives individualized attention. The service menu includes a broad array of laser and resurfacing options, such as Fixer Full Face, Fixer Full Neck & Chest, Neck & Chest Resurfacing, Neck & Chest Signature Laser, Signature Laser Facial, Signature Laser - Neck & Chest (VSL), and a variety of POWER and Power options that pair laser treatments with resurfacing or facial sessions. For first-time guests, New Client Consultations (15 minutes) and New Client Signature Laser Facial options are available to establish goals, set expectations, and tailor a regimen. The service lineup also features multi-area packages like POWER Duo Full Face Laser & Resurfacing Facial, Power Duo (VSL/VV), and Power Signature Laser Facial (VSL), providing efficient, comprehensive treatments with consistent results. In addition, the clinic offers specialized facials such as Rejuvenator Peel - Face, Revitalizer Peel - Face, Sculpting Facial, and Resurfacing Facial, along with Signature Laser Facial variations and the more advanced Laser treatments designed to address diverse skin concerns with precision.

The Burlingame location centers on a client-forward experience, where staff strives to deliver consistent, high-quality care. Positive testimonials emphasize skilled nurses and friendly practitioners who guide clients through their skincare journeys, noting improvements in skin appearance and texture. While feedback from some guests highlights challenges in scheduling, communication, and front-desk operations, the overall sentiment from many patients remains focused on the expertise of nurses and clinicians who provide effective treatments. The staff at Skin Laundry - Burlingame aims to maintain a respectful, accommodating environment, and the facility remains committed to accessibility, inclusive service, and a professional standard of care that aligns with industry best practices in medical spa and laser hair removal services.

Medical Spa

Skin Laundry - Burlingame offers a Medical Spa experience in Burlingame, CA, combining physician-led skincare with laser and light therapies to refresh, brighten, and rejuvenate the skin in a clinical, comfortable setting.

Facial Spa

Experience a rejuvenating facial spa in Burlingame, CA with Skin Laundry - Burlingame. Expert cleansing, exfoliation, and LED facials in a soothing, modern setting for refreshed, radiant skin.

Hair Removal Service

Experience professional hair removal at Skin Laundry - Burlingame in Burlingame, CA. Our expert services use advanced, soothing techniques for smooth, lasting results in a clean, comfortable setting. Book your session today for confident, radiant skin.

Laser Hair Removal Service

Experience smooth, lasting results with Skin Laundry - Burlingame's Laser Hair Removal Service in Burlingame, CA. Our advanced, dermatologist-approved treatments target unwanted hair safely for all skin types with minimal downtime and professional care.

Skin Care Clinic

Skin Care Clinic by Skin Laundry in Burlingame, CA offers advanced facial treatments, gentle cleansing, and soothing delivery of results-driven skincare. Expert estheticians tailor routines, ensuring radiant, healthy-looking skin in a relaxing clinic setting.

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