Loma Linda University Health Department of Dermatology

Loma Linda University Health Department of Dermatology Reviews

Susan WILSON

5 ★★★★★

Great Custmer service, caring staff. They found a squamous cell area on my shoulder which was biopsied on the yearly check and dealt with very quickly in a second visit to surgery and was effectively removed. I am still getting yearly checks. Dr. Anderson is very. Knowledgeable in her field and I thank her.

Jan Jugas

1 ★☆☆☆☆

My son took off work losing a days pay to take me to my scheduled appointment. Fifteen minutes before we were to leave I received a call saying the Dr. was out and they'd have to reschedule. They couldn't fit me in with anyone else. This is unacceptable. This was in the Beaumont office.

Kerri Lyn

1 ★☆☆☆☆

So far not well. Says I have an appt 11/8/2025 but it shows they are closed on Saturday. Can't seem to get in touch with anyone.

Lori

5 ★★★★★

Dr Dhillon is the Most Professional and Kind Dr Ever! She has Been so Patient re: Helping me Find a Treatment for my Scalp Problem.. She always Listens, and is willing to try anything to resolve my problem.. She Truly is the BEST Dr I’ve ever had! ❤️

Cecelia Samet

5 ★★★★★

I had a procedure yesterday on Oct 10 at Meridian LLU Dermatology Center. I was very scared. I arrived and was taken care of by Daisy for the pre procedure care. She put me to ease immediately. Dr Elsensohn and her assistant were so calm and caring made this so smoothe and easy. These are very caring professonals. I am so happy and fortunate to receive my care through LLUMC system.

Kayla Galindo

2 ★★☆☆☆

Front desk staff is curt and they make you verify ALL of your information every time you call even if it’s for a quick question or when you check in for your appointment. I didn’t have the greatest experience with my doctor so I’ll be going to another office. Loma Linda may have been good at one point, but I didn’t have that experience.

ItalianMix

5 ★★★★★

They are extremely organized. I had a very good experience with them. Dr. Dao is upbeat, professional and positive. I felt my rare condition was explained well. There is a young lady Doctor finishing her internship that I dealt with the most and my gosh. What a highly educated, bedside mannered amazing person she is. I can’t recall her name sadly. I am from a town that lacks good doctors. I was hesitant to drive the 35 miles each way but it was well worth it. Thank you!!! I highly recommend this team. I have a sense of relief and care now.

Judith ramirez

1 ★☆☆☆☆

I thought I was done with this horrible unprofessional place but I guess I was wrong. I had a appt with them in November for a biopsy. I had waited months for that appt and even asked for the day off to be there . I would also like to mention that it was a hour drive for me. As soon as I got to the facility I was checked in rather quickly and I thought it would be a pretty straight forward process. I was completely wrong . The provider who saw me “K.Smith” was unprofessional. As soon as she walked in she stated she did not want to be at work because of was the day after Halloween. I just laughed it off because quite frankly I didn’t care . I just wanted to get my work done and leave . Remember I came in for a biopsy !!!! Well unfortunately that wasn’t done and I was in and out of that place in less than 5 min. I had told the provider my concerns and how skin cancer runs in my family, I’ve been in pain for months and still am and how important this biopsy was for me. She asked to see the area that was hurting and simply said “your skin is dry.” Gave me 3 tiny rubes of lotion and said I needed to see a neurologist. I was beyond upset because not only did she NOT listen to my concerns but I had wasted a day of work and drove a hour all for what? $1 worth of lotion ? The experience was so horrible I even spoke to the supervisor who said I wouldn’t be billed . I thought that was the end of this horrible place but I was wrong . Fast forward 4 months later I get a call from the billing department saying I owe $39.93 for my visit with the dermatologist. I immediately tired to dispute it but was told that since technically I was “seen” that’s what the bill was for .I would also like to add that the supervisor did offer me the option to see someone else in this facility but for what ? So my time could be wasted again ? This whole place is a absolute joke save your time and money and just go elsewhere. Theyre lucky we aren’t allowed to give the option of negative stars otherwise I would’ve have. 0 STARS

Raylene M

1 ★☆☆☆☆

i had this appointment for a month and a half in advance. it took 40 minutes to get there and 40 back. arrived and was told they need a letter of approval from my insurance despite already having an authorization letter. you would think they would have this sorted before the patient comes in. i’m disabled and this was a huge waste of my time.

Angela Bergamo

5 ★★★★★

Dr. Holmes was amazing. He answered all my questions, took time to listen to my concerns, and provided great recommendations. MyChart made it easy to view my after visit summary for care instructions and follow up. Highly recommend!

Loma Linda University Health Department of Dermatology Features & Policies

About Loma Linda University Health Department of Dermatology

Located at 25865 Barton Rd #101, Loma Linda, CA 92354, the Loma Linda University Health Department of Dermatology is a comprehensive medical office dedicated to advanced skin care, cosmetic dermatology, and laser services. Serving patients in the Loma Linda Professsional Center, the department combines clinical dermatology with state-of-the-art laser hair removal to meet a wide range of patient needs. The facility emphasizes patient-centered care, accessibility, and a collaborative approach among dermatologists, clinicians, and support staff to deliver high-quality outcomes.

The department functions as a Medical Office and Dermatologist practice, offering a broad spectrum of services that include diagnostic dermatology, treatment of benign and malignant skin conditions, and cosmetic procedures. A core focus is Laser Hair Removal Service, using modern laser technology to provide effective hair reduction while prioritizing patient comfort and safety. In addition, the Skin Care Clinic component supports ongoing skin health through personalized regimens, routine skin checks, and education about sun protection, preventive care, and early detection of potential concerns.

Patients can expect a professional and organized environment with a commitment to comprehensive evaluation and follow-up. The team works to tailor treatment plans to individual skin types and conditions, whether addressing common concerns like hair reduction, acne, or age-related changes, or managing complex dermatologic issues. The department places value on clear communication, informed consent, and shared decision-making, ensuring patients understand their options, expected results, and any potential risks.

Accessibility is a key consideration, with a wheelchair accessible entrance and a wheelchair accessible parking lot to accommodate patients with mobility needs. Payment options include Credit cards, Debit cards, and NFC mobile payments, providing flexible and convenient ways to handle charges for consultations, procedures, and ongoing skin care services. The facility’s commitment to accessibility extends to appointment scheduling and reception services, helping patients obtain timely care and information about their dermatologic care plan.

Customer experiences within the department reflect a mix of strengths and opportunities, with many patients reporting compassionate staff, knowledgeable clinicians, and efficient procedures, while others have highlighted the importance of consistent scheduling and clear communication. The department continues to strive for improvements in coordination, responsiveness, and patient satisfaction, recognizing the impact of patient feedback on delivering excellent dermatologic care. Overall, the practice aims to be a trusted destination for medical dermatology, laser hair removal, and skin care that supports long-term skin health and well-being for the community it serves.

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