Pasadena Skin Boutique

Pasadena Skin Boutique Reviews

Ghazal

5 ★★★★★

I had a great experience with Pasadena Skin Boutique. I got the laser hair removal for my legs and under arms. I called them before I scheduled any sessions and they walked me through the whole process and took the time to answer all my questions. I compared them to a few options in Pasadena and found them to be most cost effective. I liked that I did not have to buy a package of sessions at the start. Their facility is super clean and they always did a great job trying to accommodate my schedule. My laser treatment has shown great results as well. Everyone on their team is polite, helpful and super professional. I would highly recommend this place if you're looking for laser hair removal

C W

1 ★☆☆☆☆

tl;dr - Great place to go if you like wasting time and money. Alternatively, I recommend going to Brentwood Medical Group. It’s worth the drive rather than wasting money at Pasadena Skin Boutique. I don’t enjoy writing negative reviews and generally like to give businesses the opportunity to rectify the issue beforehand. I’ve contacted this company many times and they refuse to refund me the 1/2 refund that they previously promised. I’ve been getting laser hair removal done for the last few years, and this has been the worst experience I’ve had by far. The person who performed the procedure was very polite and friendly, but unfortunately either the settings were not configured properly or the machine does not work, as the treated hair never fell out. During the session I mentioned that I was surprised it didn't hurt and explained how that usually indicates that the setting is too low. Rather than adjusting the settings, I was then told that the machine is designed to be "painless". LOL When I called for either a re-do session or a refund, they refused and said it was because it was my "first time" and immediate results are not expected. This excuse may have worked on someone who has never had laser before, but from experience I know that if the hair doesn't fall out, nothing happened. It takes several sessions for permanent hair reduction, but the hair should fall out after each session. A couple times in the past I had gone to a different med spa where a spot was missed, and when I called to let them know, they offered to go over the missed spot for free. This is not the case at Pasadena Skin Boutique. They finally offered a half refund at one point, but refused to honor that when I followed up. I told them that I was moving out of town so they would need to refund electronically, rather than me stopping by in person. There are so many ways they could have made this right, but instead they’ve been incredibly difficult to deal with and surprisingly rude. Previously, I was going to Brentwood Medical Group, but wanted to find something close to home. For anyone looking for a new spot, I recommend going there instead.

Caroline Oguma

5 ★★★★★

I have EXTREMELY sensitive skin and have never gotten laser before (out of fear & sensitivity), but I have shaved and waxed. I've dealt with the sensitivity, razor bumps, ingrown hairs- all that makes you insecure. This was my first time here to get laser and I am already obsessed! The staff is completely friendly, it's very private, and the nurse walked me through it step by step since I was scared and new. IT DIDN'T HURT AT ALL!! And the nurse did amazing at keeping me relaxed, making me feel comfortable, and having a great conversation. They also guide you on prepping for your appointment, and the after care. Beyond happy that I found this spot and can't wait for my next session!

jojo kazezian

5 ★★★★★

For my first time getting hair removed, the team at Pasadena Skin Boutique made me feel right at home. The hair removal tech made me feel very comfortable and the treatment was a breeze. Its a beautiful setting in Old Town Pasadena which I will surely be returning too. Thanks Skin Boutique!

Francesca Mattamira

5 ★★★★★

I love everything about Pasadena Skin Boutique. The staff is so nice and friendly, the price is very reasonable considering the results last for a very long time. I've been coming here for approximately 7 months and the results are incredible! Seriously recommend

Alina Kamali

5 ★★★★★

Amazing results!!! I was so scared of going to get laser treatment and everyone around me knew it would be life changing if I just sucked it up and went! Well my friends kept telling me about Pasadena Skin Boutique and so I finally said Id give it a shot! All I can say is aaaaamazing! The place is in the most perfect adorable part of Pasadena... The owners are professional yet as friendly as it gets... The nurse is maticulous at not missing a single spot... The machine they use removed all fear I had of pain...the only thing I wish is that I'd come here sooner.

Raffi

5 ★★★★★

Nothing shy of a great experience. I arrive to a clean "office" like environment and was immediately greeted with friendliness and smiles by the 2 ladies behind the counter. They explained the entire procedure, risks and took me through a quick assessment process and I was on my way...! The nurse was super friendly and went out of her way to explain the entire process, what she was doing and why, and kept making sure I am comfortable the entire time. I thought it was going to be a bit painful, but quickly into my session, I discovered that it really wasn't. Overall, a great place with an amazing and knowledgeable staff. I booked my next appointment and will highly recommend this place to any fellow Google'er reading this.

Robert Markamian

5 ★★★★★

Skeptical of all the pain that's involved with lasering, I was willing to give it a try. As a guy who's had a beard that is always clean and lined up for the past 10 years, it was safe to say that I should probably laser my neck area right underneath my beard. I'm glad I did! This process took MINUTES! My neck is and will be free of ingrown hairs, and irritation from frequent shaving. Why haven't I lasered sooner?! After calling in and making an appointment, I was given a simple set of instructions. When I got there I had a quick interview then the few minute process started and ended just like that. They were super careful and understanding of my pain level before cranking up the volume to laser my hair off. I saw immediate results...even before my second session. I will be back and probably laser more unwanted hair soon! Thanks guys!

Nicole Chividjian

5 ★★★★★

Just got lasered at Pasadena Skin Boutique! The service was impeccable! The employees are so friendly and make you feel right at home. Definitely going to be coming here for all my aesthetic needs !! Give these gals a call! Affordable price as well!!

Irina Mkrtchyan

1 ★☆☆☆☆

Never ever go to this place. Their service is terrible, their machine simply doesn't do its job. They set the settings in a way that you won't see any results unless you go there couple of times. The people doing the procedure apparently are not even aware of what they do, as if you ask a question about the procedure they simply don't know what to say. I requested a refund and tried to call them couple times and every time I would get an answer that they will call me back. Yeah right! You will waste your money, your health, your time and all the rest. I drove from other city to this place as I read the great reviews that they have, but this place is the worst place ever I had a chance to visit for doing laser procedure. If you don't know what to do with your money simply throw them in trash instead of going to this place. There is no way they try to support you. No option to write a claim, no option to talk to their doctor. Oh yeah by the way doctor doesn't even check you before they do the procedure. So do yourself a favor and go somewhere else.

Pasadena Skin Boutique Features & Policies

About Pasadena Skin Boutique

Passionate about providing effective laser hair removal in Pasadena, Pasadena Skin Boutique operates as a dedicated Laser Hair Removal Service within a welcoming medical spa setting. Located at 696 E Colorado Blvd #220, in Arcade Lane-Pasadena, the studio serves clients seeking long-lasting smoothness with professional care. The facility emphasizes accessibility, offering a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom to accommodate guests with mobility needs. The boutique is designed to create a private, comfortable environment where clients can discuss goals, safety concerns, and expectations with knowledgeable staff before any treatment begins. Planning is recommended, and appointments can be scheduled to ensure personalized attention and minimal wait times, reflecting a commitment to convenience for busy individuals and locals alike. Payment options are flexible, accepting credit cards, debit cards, and NFC mobile payments, which helps streamline the process for clients who value ease and speed in their self-care routines. The onsite restroom adds convenience for clients visiting for consultations or multiple session appointments. This location describes itself as a Medical Spa, combining aesthetic services with a clinical approach to skin health through laser technology, ensuring that each treatment aligns with best practices and client safety. The staff are described by clients as friendly, professional, and attentive, focusing on clear communication about the procedure, expected results, and aftercare. The laser system employed is chosen to balance effectiveness with client comfort, reducing visible hair while minimizing downtime. Regularly updated protocols and a clean, organized treatment area reinforce the boutique’s commitment to hygiene and client satisfaction. The team takes time to walk clients through the process, answer questions, and tailor sessions to individual skin types and hair growth patterns, helping to set realistic expectations and foster trust. As a local option in Old Town Pasadena, the boutique contributes to the community by providing accessible self-care services in a setting that emphasizes privacy and professionalism, while continuing to refine its offerings based on client feedback and evolving laser technology. Whether new to laser hair removal or seeking ongoing sessions, clients can anticipate a straightforward, respectful experience that prioritizes comfort, safety, and measurable results in a responsive and accommodating environment.

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