Westlake Laser & Medical Spa

Westlake Laser & Medical Spa Reviews

Den Earl Dulos

5 ★★★★★

I had an amazing experience with my hair laser treatment! The process was quick, painless, and the results are already noticeable. Thank you to Nurse Claire. The staff at the front Mary Rose was professional and made me feel comfortable throughout. Highly recommend for anyone looking to reduce hair growth with minimal hassle! I can’t wait for my next treatment session.

T V

5 ★★★★★

I have been using Westlake Laser and Medspa for the past 3 years for VI Peel, IPL, and Skin Vive. I am so happy with the staff here and they have earned my trust. I love how private this place is vs. say a dermatologist office where you are in a large waiting room with many other patients. At westlake laser & med spa I have the peace and quiet and privacy I want when receiving treatments. The staff is knowledgeable, professional and up to date on latest treatments. Plus they have specials and competitive prices. Please give them a chance and I’m sure you will be happy.

Eunice K.

5 ★★★★★

This was my first time coming to them and they treated me so well. Claire and Mary Rose are both extremely kind and friendly. The results from their laser hair removal treatment was very effective and got rid of all my hair. I love it here and will definitely be back.

Doreen Angel

5 ★★★★★

The best decision I made coming here! Mary Rose and Claire are just the sweetest! I came back for another session of laser since my first was so great and I couldn’t be happier. Very clean and comfortable environment, with the best results- highly recommend

Alina Morales

5 ★★★★★

Let me just start by saying I get so excited to come in for my laser appointments once a month. I come to Claire for laser and the results are amazing ! After my 6th session I have no hair growth. Claire is the absolute best, I feel no pain! Maryrose is also so sweet and a pleasure to see when I first walk in! I recommend all my friends and family here!

Captain Beardface

5 ★★★★★

The most amazing experience! Nurse Claire Farne, Aesthetic Registered Nurse Specialist, is highly skilled and an absolute artist! Her treatments are effective, gentle and deliver gorgeous results. I recommend Westlake Laser and Med Spa for anyone planning a laser hair removal treatment. I went in a bit scared, and came out completely thrilled. Massive thanks to Nurse Claire, Mary Rose and the whole team. Top notch!

Jennifer Anthony

5 ★★★★★

Claire is awesome. She always treats my laser appointments with care and is very observant of my sessions. They are the best place for laser treatment in the area, as I have gone to a few in the past. Mary Rose, the office manager is also very sweet.

mary kay mccartney

5 ★★★★★

Just had the very best experience with Mary Rose and Claire at the Westlake Med Spa. It was an uncomfortable procedure but they helped me so much. Even took extra time to give me numbing cream to help. Can not thank them enough for helping me get on my way to better, younger looking skin! Highly recommend them to everyone!!

Julia Fase

1 ★☆☆☆☆

I would give a 0 star is it was an option. I don't even know where to start, but this is the WORST laser place and I would not recommend to anyone. I bought a package of 6 sessions for my legs, underarms, and bikini. The first day I went I was so uncomfortable and in so much pain. I sat on the table crying as Claire did not pause and wasn't effected in any way that her client was clearly having an awful time. I kept asking, "It hurts really bad, is there any way you could turn it down?" Claire responded, "No." and kept going. This is how every single one of my treatments went for the last few months. Not to mention the SCARS and SCABS all up and down my legs from her burning me. Trust your gut! I even asked Claire, "Are you sure this wont leave marks because of how painful it feels?" She responded saying it doesn't hurt anyone else, invalidating my feelings and obviously not caring. Half the time she didn't even do my full legs and even called my different clients names and wasn't sure what treatments she was giving me or even what session I was on. So unprofessional and seriously the most disappointing waste of money. I had recently tried out Sev for my lower arms and to re do the areas I had done with Claire because the traumatizing sessions didn't even work. I was shocked at how nice, painless, and effective that company is. Laser should not be painful, period. If your client is crying in pain and you don't even budge, something is seriously wrong with you. I deserve a refund and compensation for the long lasting scars and burns this place gave me.

K M

5 ★★★★★

I have received a variety of services from Westlake Laser & Med Spa and have always been pleased with the professionalism and care the staff has shown me. Front desk lady Mary Rose is always kind and helpful. Nurse Claire is superb at what she does - all things injectables, eMatrix, Microneedling, PRP. Most importantly, she is genuinely a joy to be around, always honest with her recommendations, never pushes for additional things I don’t need. I trust Claire for my beauty needs!

Westlake Laser & Medical Spa Features & Policies

About Westlake Laser & Medical Spa

Westlake Laser & Medical Spa is a dedicated medical spa and laser hair removal service located at 911 Hampshire Rd #1, Westlake Village, CA 91361. The facility emphasizes a patient-centered experience, combining advanced aesthetic treatments with a soothing, private environment. Clients come for laser hair removal, but the spa also offers a range of skincare treatments designed to enhance skin health and appearance. The team prioritizes safety, comfort, and results, ensuring that every treatment plan is tailored to the individual’s skin type and goals. Medical-grade supervision supports every procedure, underscoring the spa’s commitment to high standards of care.

As a medical spa and laser hair removal service, the staff provides services that blend medical expertise with cosmetic enhancement. Treatments are performed by experienced professionals who stay current with industry best practices, ensuring that clients receive up-to-date options for hair reduction, skin rejuvenation, and preventive skincare. The setting is designed to feel private and calming, offering a respite from busy day-to-day life while delivering effective outcomes. The spa’s approach to laser hair removal focuses on minimizing discomfort and maximizing long-term hair reduction, with options and scheduling designed to accommodate varying tolerance and endurance levels. Clients often report noticeable improvements after a series of sessions, with many describing rapid recovery and minimal downtime.

Westlake Laser & Medical Spa maintains accessible facilities for a broad range of guests. The entrance, parking lot, and restroom are wheelchair accessible, reflecting the business’s commitment to inclusive service. Appointments are recommended, providing a structured and comfortable experience for guests who value privacy and time management. Payment options include credit cards, debit cards, and NFC mobile payments, making transactions convenient for clients. In addition to laser services, the spa provides skincare treatments that complement laser work, supporting overall skin health and appearance. The amenities include a restroom for clients and a thoughtful, organized front-desk experience, with Mary Rose and Claire consistently receiving positive feedback for professionalism and care.

Guest experiences emphasize the compassionate, skilled team and the high level of attention given to each treatment plan. Clients frequently commend the private, quiet atmosphere compared with other medical settings, along with the expertise of Nurse Claire and the approachable support from the front desk. The spa’s dedication to ongoing education and patient education helps clients understand what to expect, how to care for their skin after procedures, and how to achieve optimal results. Whether visiting for laser hair removal or other skincare services, patrons often note the clean, comfortable environment and the collaborative effort between clinicians and front-office staff to ensure satisfaction and value. Overall, Westlake Laser & Medical Spa positions itself as a trusted, customer-focused destination for those seeking effective hair reduction, skincare enhancement, and a respectful, welcoming spa experience.

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