Eastern Connecticut Dermatology, P.C.

Eastern Connecticut Dermatology, P.C. Reviews

Alicia Carcieri

5 ★★★★★

I called as a new patient and was able to get an appointment right away. Once I arrived I waited no longer than 10 mins before I saw the doctor who was very quick, informative and helpful. I will continue to visit this office.

Natassia Hammond

1 ★☆☆☆☆

I am a Navy veteran and active duty Navy spouse stationed in Groton Connecticut for about a year now. I was referred to Eastern CT Dermatology through Tricare. I read their reviews and thought wow what a nice place and close to home. I went to visit the office today because my appointment is tomorrow and I wanted to make sure everything was in order for my appointment. When I arrived I was met with a confused stare and told the doctor I was scheduled for was not coming in tomorrow. Then Mary Anne looked again and said oh wait I think the PA will be here tomorrow. They also informed me that they don't have my Tricare referral yet. I sat down and called Tricare. I went through all the necessary steps to have the referral faxed again. While I was waiting on hold with Tricare I began to cough because I have a cold and I have a mask on to assure that I keep my cold to myself. Mary Anne at the front desk said Ma'am we can't see you tomorrow because you are sick and you are compromising all of our patients. I had a mask on and I just have a minor cold. I've had this cold for two weeks now and I'm at the end of it and just experiencing a dry cough because I didn't have water sitting there contacting Tricare over and over again. She was looking at me like I was a out break monkey or something. Mary Anne and Martha both laughed and talked about me while I was standing in front of them. Horrible customer service. I also don't understand why they don't have access to patients referral look ups. They make the patients do all of the work and threaten to not see you if you don't bring in a paper copy yourself.

Camille korb

2 ★★☆☆☆

As a new patient i got in fairly soon compared to other places and didnt have to wait long. BUT when i was in the room waiting for the dermatologist i could hear the assistant say my eczema was pretty disgusting to the derm, not very professional.

J B

2 ★★☆☆☆

Unhappy with trying to reach and schedule appointment, received answering service during times when they should have been open. Was a patient, looks from website that the person I saw is no longer there, would have been nice to have been notified.

Max Kuhn

1 ★☆☆☆☆

Rushed initial visit, dr was dismissive. I felt like my concerns weren’t worth their time

Lady Liberty

5 ★★★★★

My daughter, son and I have been patients here for many years. Every experience has been stellar, from reception to services.

charles shick

5 ★★★★★

👍 always a good visit...never had any problems

Josh G

1 ★☆☆☆☆

Listen to the reviews here and stay away from this place. Or you will be the next one to leave a negative one. You will be sold their overpriced creams, and be scarred for life from the careless treatments they provide.

Frank Saq

5 ★★★★★

Welcoming, nice, explained everything I needed to know. The PA I saw (Sara?) was effective and professional. Thanks!

Julia Ritchie

1 ★☆☆☆☆

unbelievably rude, would not recommend to anyone I know

Eastern Connecticut Dermatology, P.C. Features & Policies

About Eastern Connecticut Dermatology, P.C.

Eastern Connecticut Dermatology, P.C. is a Laser Hair Removal service located at 481 Gold Star Hwy Suite 201 in Groton, Connecticut. The practice is led by a dermatologist and offers comprehensive skin care through a dedicated team focused on safety, comfort, and results. The facility prioritizes accessibility with a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom to ensure patients can receive care with ease. Planning details note that appointments are recommended, helping to organize visits efficiently for new and existing patients. Payment options include credit cards, debit cards, and NFC mobile payments for convenient transactions.

The clinic emphasizes a broad range of services in dermatology, including laser hair removal performed under the supervision of a licensed dermatologist. This service is designed for patients seeking long-term reduction in unwanted hair using advanced laser technology. In addition to laser hair removal, the practice provides dermatology care for various skin conditions, consultations, and ongoing skin health management. The staff aims to deliver informative, professional care in a welcoming environment, with attention to patient education and aftercare guidance. Accessibility and convenience are important, with a rest room available on-site and a focus on streamlined scheduling to minimize wait times. The team is committed to maintaining high standards of cleanliness, safety, and patient confidentiality while offering treatments that address cosmetic and medical dermatology needs.

Patient experiences at Eastern Connecticut Dermatology, P.C. reflect a range of outcomes. Some patients report prompt scheduling and brief visit times, with staff and providers offering explanations and attentive care. Others reference mixed experiences, noting concerns about communication, appointment management, and interactions with staff. The practice encourages patients to discuss their treatment goals, ask questions, and participate in shared decision-making to ensure treatment plans align with expectations. For families and long-term patients, the clinic has historically served multiple generations, underscoring a sense of continuity and consistency in care. The team remains focused on delivering professional, compassionate dermatology services, including laser hair removal, within a convenient Groton location. Overall, the office emphasizes accessibility, patient-centered planning, and a range of dermatology services to support healthy skin and confidence."

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