Island Massage and Day Spa

Island Massage and Day Spa Reviews

Kelsey Barry

1 ★☆☆☆☆

This was the worst massage experience I've ever had, and I've had a ton of massages. I'm shocked and suspicious that their rating is as high as it. Here is why I feel this way: - When I arrived, with no conversation or confirmation, I was whisked into a massage room, all the while as I'm asking to use the bathroom. The manager just keeps saying that the girl is in the bathroom and then closes the door on the massage room with me in it. I'm so confused, I feel like she means for me to get changed but I still have to pee, so I just kind of stood there in shock for a minute. Then, she asked if I was ready and I said "no, I need to go to the bathroom". So then she let me use the bathroom, but it smelled so awful like there was sewage problems, and then they sprayed a bunch of lysol disinfectant cover it up. There was also no toilet paper. - Okay, the massage... was terrible. I had a stiff neck, nothing serious. I am now in more physical pain than I was before the massage. I was also in physical pain for pretty much the entire duration of the massage, and I kept trying to correct the masuse. I asked him FIVE times to apply less pressure and was often squriming under his hands. I've had plenty of deep tissue massages and yes, sometimes they can be uncomfortable, but you should never be in physical pain during a massage. I should mention here that I didn't even want a deep tissue massage, I wanted a swedish massage, which their website advertises. I think they only do one type of massage but advertise for other kinds. - Near the end of our service, the masseuse tried to get me to extend first to 2 hours and then to 90 minutes multiple times. I had to say no three times, nearly yelling the last one (while nearly nude on a massage table...not the time for this conversation.) - Did not warn me that they were going to use hot stones, so I nearly jumped out of my skin at the sudden heat. - During checkout, tried to charge me extra for a Deep Tissue Massage (which I did not want) and specifically asked for something different when booking. Generally, a miserable, painful experience.

Nikki Lubin

1 ★☆☆☆☆

My husband and I went here yesterday for a couples massage- he got the Swedish massage and I had the prenatal massage. Unfortunately this was the worst massage we’ve ever had. The techs really didn’t seem like they knew what they were doing and were rushing. My masseuse was 15 min late and my husbands was on the phone. My masseuse left her phone on my table and I kept feeling her texts come through the whole time. They were talking to each other and exchanging cash for a door dash delivery during our massage. I think the worst of it is the massage was just truly bad. They were so rough with me, that my neck, shoulders and back feel so bruised. They didn’t work on any of the areas I asked for and my husband said they just gently rubbed his skin for an hour and didn’t get any knots out or anything. Please save your time and your money.

Richard Trela

5 ★★★★★

What a truly amazing experience. Very easy to schedule an appointment. I had a very tough back problem and wasn’t able to sleep at times. I was lucky enough to book an appointment with Lisa. She is extremely knowledgeable in the various massage arts and without much explaining she very artfully found all the stuck energy in my back and legs and I left feeling brand new! Highly recommend Lisa and the entire staff! 5 stars !

Bryan Craig

5 ★★★★★

I have 6 spine surgeries. I been going to this business for many years. I feel like a new man after massage. Very detailed, everything is best in Key West. The most kindest genuine people on the island. I recommend this spa . Top notch work. Blessings 🙏

Skylar Welch

5 ★★★★★

Had the most wonderful couples massage… deep tissue and absolutely excellent! I get a lot of massages everywhere I go, and this was one of the best.. highly reccomend

Rebecca Jensen

5 ★★★★★

Lucy and Jim were THE BEST! My husband and I had a 2 hour couple massage. The hot stones were amazing. It was a wonderful experience.

mass HS

5 ★★★★★

After a long dive yesterday, I was sore all over today, so I decided to get a deep tissue massage at Island Massage and Day Spa. It was amazing! My goodness!!! The masseuse was absolutely meticulous. Indulge in some pampering at this day spa! You won't be disappointed!

Jessica Meadows

5 ★★★★★

My sister and I came to visit the keys. We found this place and got a couple massage! Hands down best massage I've ever had! Done by Kevin. Definetly would recommend!

Yinan Bai

5 ★★★★★

Today was my first visit and i got a 90 minute deep tissue massage from Angel ! She was kind, professional, attentive and superb! I will be seeing her again! This place is certainly a hidden gem! I highly recommend!

Mary McPherson

5 ★★★★★

Wonderful experience Kevin did a great job of helping me relax. Lots of forearms and stretching which is what I needed. He even added some hot stones to some problem areas!

Island Massage and Day Spa Features & Policies

About Island Massage and Day Spa

Island Massage and Day Spa is a premier wellness provider located at 600 Whitehead St #101 in Key West, FL 33040, situated within the Jackson Square Courthouse Condominium. The facility operates as a Day Spa and Laser Hair Removal Service, offering a broad spectrum of services designed to foster relaxation, rejuvenation, and personal care. Guests arrive to a serene setting that emphasizes comfort, cleanliness, and professional care from licensed practitioners. The spa environment is crafted to support guests seeking stress relief, soothing skincare, and targeted bodywork through a range of modalities overseen by experienced massage therapists and specialists in laser hair removal. The team prioritizes privacy, safety, and a tranquil atmosphere, helping clients unwind and feel pampered from the moment they step inside.

As a comprehensive spa destination, Island Massage and Day Spa highlights a patient-centered approach to wellness. The facility houses amenities such as accessible restrooms and a rest area where guests can prepare for treatments or unwind post-service. Accessibility considerations include wheelchair accessible parking and a wheelchair accessible restroom, ensuring that visitors with mobility needs can access services with ease. The spa operates on an appointment-based schedule, with planning notes indicating that appointments are required and recommended to secure preferred times and therapist availability. Payment options are convenient and broad, accepting credit cards and debit cards to facilitate a smooth checkout experience. The combination of thoughtful amenities, flexible scheduling, and modern payment methods reflects the spa’s commitment to guest satisfaction and convenience for locals and visitors alike.

In addition to its core massage and skincare offerings, Island Massage and Day Spa markets its Laser Hair Removal Service as part of its dermal and aesthetic care lineup. Clients seeking long-term hair reduction benefits can consult with specialists who guide them through the treatment process, discuss expectations, and tailor sessions to individual skin types and goals. The spa’s emphasis on professional care extends to its massage therapy services, where skilled Massage Therapists tailor sessions to address stress, muscle tension, and overall well-being. Whether seeking a restorative massage, deep tissue work, or a soothing spa experience, the staff aims to deliver therapeutic results in a relaxing setting. The establishment’s broad service catalog—Day Spa, Laser Hair Removal Service, Massage Therapist, and Spa—highlights its role as a full-service retreat on Key West’s vibrant island landscape. Customer experiences vary, but the focus remains on delivering attentive service, clean facilities, and professional treatment across all offerings, with an emphasis on safety, comfort, and client-centered care. The location’s proximity to the Key West area supports easy access for residents and visitors who are looking to invest in ongoing wellness, personal grooming, and stress relief while exploring the Keys. Whether planning a solo spa day or a couples retreat, Island Massage and Day Spa positions itself as a reliable destination for comprehensive, high-quality spa services in a convenient, welcoming setting. Appointment scheduling and a clearly communicated service menu help ensure each guest can customize their visit to meet personal preferences and wellness goals.

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