Four Seasons Laser Center

Four Seasons Laser Center Reviews

Jessica Morse

1 ★☆☆☆☆

I too purchased the Groupon treatments for Four Seasons Laser Center in Boston. I had been very self conscious about unwanted facial hair for years. I checked out their website (but not the public reviews) and did some research on the subject. Everything seemed on the up and up. I purchased a 8 series package for face and neck laser hair removal and made my appointment. I had never gone to a medical spa and didn't know quite what to expect. The receptionist was ok, a little off putting, the waiting room decor was pleasant and the technician was pleasant. When I went into the treatment room, I was surprised to see a tip jar! I felt terrible because, 1. I wasn't expecting to tip the technician and 2. I didn't have any cash on me. I had to embarrassingly say to the technician I couldn't provide a tip because I didn't know that was expected (after that I did tip the technician) but who would have known? As many have said the procedure included a LOT of cooling gel on the area, which was fine because I didn't have any pain or discomfort. The hairs started falling out after each appointment - which is what I expected. After the end of the eight appointments, there were still patches of hair growing back. I was slightly disappointed. The manager (a Russian man) kept pushing more and more treatment on me. I was young, naive, and a sucker. I purchased another series for my lower legs, which again kinda worked. I was extremely uncomfortable with the entire process. It wasn't until recently that I went to a different medical spa to redo all of my facial areas - because I had 100% regrowth of hair that I learned basically everything they did was wrong. 1. Let's face it, a reputable place doesn't slash their costs in half! Bite the bullet and pay more for a quality product, 2. They should not have put cooling gel on the treatment areas - sure it will hurt way worse but the results are much better and more permanent, 3. Tips are not a common practice in reputable places (hence a higher fee), 4. Feeling comfortable with the technician and given the time to ask questions is a must! Please do not go to this med spa. They are just out for your money and the results are paltry to non-existent.

Peter Benavides

1 ★☆☆☆☆

You can tell that the owner only cares about one thing..and that's your money. Emailed them to ask for a refund after full regrowth and was told I could come back for more treatments at $95 as long as I want to finish off a back teatment. This is all after I just finished 8 treatments in January and have basically all my hair back. No to mention I already bought a Groupon for over $300 and paid 2 additional payments of $230. I expected regrowth but not this much and to spend that much money. This was my first laser experience and trust me, I'll definitely be more careful from now on. Side note- technician I had last two visits was great. If she was there the whole time I'd probably not have as much regrowth

Lucy Lopez

1 ★☆☆☆☆

This was my first laser hair removal experience. This place is a complete rip off and has the worst customer service. The manager is unfriendly, has NO patience and is easily flustered. He scolded the technician my first appointment, it was unprofessional and made it awkward. She was a nice lady though. They charge $100 to your card if you reschedule your appointment. I once called when I was 5 minutes away and he told me to "hurry up or I'll be charged $100 to reschedule." It's a scam, it's an uncomfortable experience and I only completed like 4 out of the 8 treatments I already paid for because he keeps charging me $100 and when I called to reschedule those times no one picked up the phone! Definitely not happy with this place!

Alison Downs

1 ★☆☆☆☆

Don't even bother with their laser hair removal. They will upsell you like mad, charge your card without your permission (I am not talking about their $100 late fee, either), and their lasers DO NOT work. I went to them for nearly a year and I have experienced 100% regrowth. TOTAL WASTE OF MONEY. Oh, and one of their technicians BURNED my tattoo with the laser and they ignored me when I tried to contact them about it. (They're supposed to go around tattoos.)

Simonne Piriz

1 ★☆☆☆☆

Tread lightly, I first started with them after buying a groupon. At first things were unorganized but seemed okay. But after the second or third time, I realized the treatments they were using were weak and not showing results. During that same time I noticed how pushy the owner was being in trying to add on more treatments. The ladies who perform the treatments were very nice and comforting which is necessary for Brazilians and bikini areas. However, when I completed a session and it was time to schedule my next appointment I started noticing a latter, the system was always “down” which meant I had to call back to schedule my next appointment. Conveniently the system was down quite often even when I’d call back until I eventually didn’t schedule for months at a time until I forgot. (It’s been a year) I recently got a call from a woman trying to provide new discounts or deals and I told her I never finished my first treatment areas, so I wasn’t going to book new appointments for new areas. Seems very scammy to me, thus “tread lightly”

Jane Zakharova

1 ★☆☆☆☆

I DO NOT RECOMMEND this place to anyone. It is not professional and the office doesn't look clean and sterile. I had paid for an 8 session groupon deal, which was a great deal, but after 7 sessions, I barely saw any results, if any. They do not listen when you tell them exactly what you want and they leave half a bottle of some goo on you. I have been to other locations where there was no gel and I saw immediate results. Here, the appointment takes much longer than it should with the minimal results. Plus, they tell you to come in for your next appointment with some hair growth so they can see the growth. That is in exact opposition to any other professional who tells you to shave the night before for the best laser results.

Lan Tran

1 ★☆☆☆☆

Unauthorized transaction on my card 1) I called to reschedule the appointment and was informed that there is a $100 charge for rescheduling! I refused to pay and said firmly to cancel my appointment all together! It is my last appointment anyway. I was not informed of the $100 cancellation fees. Who thought of having to pay $100 for service that was not rendered and I already paid for the entire package of 8 visits? 2) To my surprise I saw a $100 showed up in my credit card, which is not even the card that I paid for the 8 treatments package! This is my new credit card. In my last visit, I was thinking of doing another area as well I gave them my card to charge that transaction. I changed my mind 2 mins after and the owner agreed to cancel the transaction, which they did! OMG I did not know they took down my credit card number and made this $100 charge without my awareness, without my authorization! Business, this is illegal! I have called my bank to file a claim! I will go to the end with this! Clients beware!!! They keep your credit card info. Any payment that goes through a credit card machine should only show up the last 4 digits! To have the entire card number, expiration date, they must have taken picture of my card or wrote down the number!!!! Very unethical!!! (It was for the cancellation on 12/17/16 - after I wrote my review, I was contacted to remove it to get my full refund. I did delete my review, and still not receive my refund 1.5 years later. Called the office several times and no answer)

Luzvinda Melo

1 ★☆☆☆☆

After a little over a year going to 4 seasons laser & wasting my money my hair was still growing! Please do full research before getting into anything. I've tried 2 different hair laser removal locations & none work. U have to make sure that the laser they're using will not damage your skin & that it actually removes hair. I recently invested my Money at ideal image in Braintree, MA & I swear I cannot believe it. I started to think that hair removal is a lie and it's not. At this place they have real registered nurses. They explain everything to you!!! They spent a couple of hours showing and explaining everything. It is a little pricy but very worth it. Be careful with what you get yourself into. After reading the reviews and considering my own experience for about a year now at Four Seasons they do try to up-sale you right before your first treatment. Also my recent appointment I had (the brother or some other guy was there) I had to pay $211 on this day and I seen him write my debit card information on a piece of paper which I never authorized and if this is "a policy" like he claimed he never told me at the start that this was required and that since my card wasn't on file/on paper that he was going to copy my information down when I handed him my debit card to charge me the $211. I actually had a feeling something like this would happen and that's why every time I had to pay I made sure I gave cash instead. I also don't like waiting especially if my appointment is booked almost a month in advance.

Katherine Marr

1 ★☆☆☆☆

Very poor customer service. I was charged a $100 fee without being told I would after having to cancel and re-arrange my appointment 24 hours prior. I then called numerous times and ended up speaking with someone in Florida who said I needed to talk to the people in the Boston location. I tried this and no answer - call went to voicemail. I then went in person to request the refund and they said I would need to discuss with management. Management never contacted me and I have requested to talk to them for five months now. I do not recommend.

rina cameron

2 ★★☆☆☆

Would not recommend this place due to poor customer service. Great technicians , nice painless laser, but the number they have listed on google sent me to voicemail multiple times preventing me from letting the owner know I couldn't make an appointment. Hours after I had missed my appointment I got a call from a random number from Florida, it was the owner telling me I would have to pay a $100 fee to be rescheduled. I said I made several attempts. He informed me that he did not believe I actually called the required 2 days ahead of time and said he would check and see if my number could be traced as an incoming call and get back to me. I have no intention of returning ever again and will be taking future business elsewhere.

Four Seasons Laser Center Features & Policies

About Four Seasons Laser Center

Four Seasons Laser Center is a Skin Care Clinic and Medical Spa located at 268 Newbury St #4Th, Boston, MA 02116. Situated within Sneaker Junkies, this facility offers a comprehensive suite of services focused on hair removal and skin care, employing industry-standard lasers and experienced professionals to support clients on their journey to smoother, clearer skin. The center emphasizes a client-centered approach, ensuring that consultations and treatments are tailored to individual needs while maintaining a professional environment designed to promote comfort and confidence.

The center presents a broad roster of categories and services, including Laser Hair Removal Service, Hair Removal Service, Electrolysis Hair Removal Service, and Skin Care Clinic offerings. In addition, Four Seasons Laser Center operates as a Medical Spa, combining aesthetic treatments with a clinical oversight framework to help clients achieve aesthetic goals in a safe setting. The team works with various skin types and hair textures, offering customized treatment plans that consider hair density, skin tone, and sensitivity, while educating clients on expectations, maintenance, and aftercare.

Accessibility is a foundational consideration at the facility. The entrance is wheelchair accessible, and there is wheelchair accessible parking as well as a wheelchair accessible restroom, ensuring ease of access for clients with mobility needs. The planning process encourages appointments and not only accommodates preferred scheduling but also upholds a respectful, patient-first experience. Payment options are designed for convenience, with acceptance of credit cards, debit cards, and NFC mobile payments, reflecting a modern and flexible payment ecosystem. A restroom is available on site for client comfort, contributing to a welcoming atmosphere throughout the visit.

Clients seeking laser hair removal or related skin care services can expect a structured treatment pathway that typically includes initial assessments, treatment planning, and a sequence of sessions calibrated to achieve optimal results. The center’s offering spans laser-based hair reduction, electrolysis alternatives, and general skin care modalities, enabling a holistic approach to personal grooming and aesthetic maintenance. The staff emphasizes hygienic practices, sterile equipment protocols, and procedural transparency to help clients understand the process, manage expectations, and feel at ease during visits. While experiences vary, the facility strives to address concerns with clear communication and professional conduct, guiding clients from consultation through post-treatment care.

As part of its service ecosystem, Four Seasons Laser Center integrates the social context of beauty and wellness by providing a dedicated environment where clients can pursue long-term hair reduction goals in conjunction with skin health improvements. The center’s philosophy centers on responsible care, technological efficacy, and respectful interaction, aiming to support individuals who seek high-quality laser and skin care solutions in the Boston area.

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