Skin Serenity Medispa, LLC

Skin Serenity Medispa, LLC Reviews

Cassie Gadbois

5 ★★★★★

I came here yesterday for the first time. I was one of those annoying people who call last minute and want to get in. They were extremely accommodating and we're able to get me in for a massage and facial. Upon arriving I was greeted by a friendly and welcoming receptionist. The place was nice and clean. I received a wonderful relaxing massage from Jane. She was great. Perfect pressure for what my body needs. Then I had a facial with Jaime. She was absolutely wonderful. I've been having issues with my skin for a while and was hoping I would be educated on at home care and maintenance. She did just that! Very knowledgeable and recommended the right products for me. I was extremely happy with my visit. Working as a hairstylist in this beauty industry I am very particular and the exceeded my standards. Pre booked my next appointments!!

Jenny Bouren

5 ★★★★★

My most recent visit was wonderful, as always. Skin Serenity is in an old Victorian 'house', which gives the spa rooms so much character. Each room has it's own peaceful personality. Carol has a way of always making me feel special- I'm sure she does this for ALL her clients. She is very thoughtful, and remembers my stories and talks about them with me when I return for another visit. The hydrafacial is great and left my face 'wedding ready'. The location is very clean, the front staff is polite, friendly and professional. I also have enjoyed massage here, and I have also had hair removal here. My only complaint... I wish I had my underarm hair removed much SOONER, and not over the past year. It is worth every penny!!!

Bella Brill

5 ★★★★★

I recently visited Skin Serenity to receive services and I cannot say enough good things about my experience there. From the warm welcome I received from the owner when I arrived to the amazing facial I received from Allison, it could not have been any better. The facility is beautiful and the environment so serene and peaceful. I highly recommend Skin Serenity to anyone looking for a truly high end spa experience. I will definitely be going back and making Skin Serenity a regular part of my skincare routine.

Alexis Parsons

5 ★★★★★

Had the best experience with Skin Serenity. I first booked a lash lift with Allison and I absolutely love it! My lashes look amazing! The day after my lash lift I booked a couples massage with my boyfriend and that was also amazing! Will definitely be back and trying out different services.

Janet Senk

5 ★★★★★

My first visit to Skin Serenity, and I am highly recommending. I was a little nervous, but staff and my consultant absolutely put me at ease. My spa treatment was the best, done with highly trained esthetician care and relaxing conversation; I already booked my second visit. Waiting area and interior spa rooms designed with creative expression and warm thoughts, impressive but welcoming. Come see, you will be delighted.

Bev Maxwell

5 ★★★★★

I have been going to Skin Serenity for 8 years and I feel it is the best for all services. Today was my massage by Margaret. She asks every time what my needs are. She is caring and absolutely the best at taking care of my tense muscles. I float out of there. Soon will visit for my facial with Cindy, who I adore.

Macey Towne

5 ★★★★★

Just got lash extensions for the first time here. Done by Allison. I absolutely love them!! She did such an amazing job and was very helpful throughout the whole process. She is very talented and is experienced! They were able to get me in same day since I was going on vacation the next day which was VERY sweet of them to do. I will definitely be back to see Allison for my fill in 3 weeks!! Thank you so much!!!!!

Cristal Polanco

5 ★★★★★

Went in for a problemic skin facial and was very excited as I loved it the time I did it before wit Kelly. This time I did it with Jamie and I wasn’t satisfied with my results compared to the first time. I was reached out to and offered another facial free of charge due to lack of satisfaction. Good customer service. Hoping the next facial is as great as the first one was.

Brian L

5 ★★★★★

I’ve been to several medi-spas in the seacoast area and Skin Serenity is my favorite. The venue is lovely and the customer service is top notch. Stacy is professional and welcoming. Cindy, my esthetician, is incredibly knowledgeable with skin care and product advise and she has the golden touch for facials. Even better, she has an extremely warm and sweet personality. My best experience ever!

Estefania Cueto

1 ★☆☆☆☆

I never write reviews but I honestly felt robbed. I had taken my mom to this location for arm pain and she had never miss an appointment. Due to a misunderstanding my mother missed one of her appointments. I then saw a few days letter that her card was charged the full amount of the treatment my mom was scheduled to get. When I called they explained that she missed her appointment. I understand them charging a fee for it, no questions there. As a health care provider I know the inconvenience of no shows (totally) but charging the full amount? I think that this is plain stealing. They charged for oils that were never used, sheets that were never changed, PPE'S that were never wasted. I could easily understand a fee (which honestly being the first time and charging without notice seems a bit too much) but charging for a full treatment? Outrageous. The lady that used to see my mother was really nice but the system this "spa" has is a money making system and NOTHING to do with care.

Skin Serenity Medispa, LLC Features & Policies

About Skin Serenity Medispa, LLC

Skin Serenity Medispa, LLC is a premier medical spa and wellness destination located at 600 Primrose St Suite 201, Haverhill, MA 01830. The facility blends a tranquil, boutique atmosphere with a comprehensive menu of categories and services designed to enhance beauty, skincare, and overall well-being. As a medical spa, it offers professional treatments under skilled estheticians and licensed practitioners, ensuring safety, effectiveness, and personalized care for every guest. The spa embraces a holistic philosophy, recognizing that true serenity comes from addressing both surface appearance and underlying skin health through evidence-based protocols and client education.

Within its thoughtful space, Skin Serenity Medispa, LLC provides an array of services across its core categories: Medical Spa, Eyelash Salon, Facial Spa, Laser Hair Removal Service, Permanent Make-Up Clinic, Teeth Whitening Service, and Waxing Hair Removal Service. Treatment options are designed to meet diverse needs, from advanced skincare regimens and result-driven facials to non-surgical enhancements and hair removal solutions. The team emphasizes individualized treatment plans, taking into account each client’s skin type, lifestyle, and aesthetic goals. The emphasis on education ensures clients are empowered to maintain results between visits, with professional guidance on at-home care and maintenance that complements in-clinic treatments.

The facility is committed to accessibility and comfort. It features a wheelchair accessible entrance and a wheelchair accessible restroom, ensuring ease of access for guests with mobility needs. A dedicated restroom is available as part of the amenities, reflecting the spa’s thoughtful approach to guest convenience. For payments, Skin Serenity Medispa, LLC accepts debit cards, NFC mobile payments, and credit cards, providing flexible options for convenience and security. The environment is designed to feel serene and inviting, with rooms and treatment areas that foster relaxation and trust. The staff’s warmth is frequently highlighted in guest feedback, including friendly reception, attentive service, and consistent professionalism across services like facials, massages, lash enhancements, and hair removal.

Guest experiences reflect a commitment to high-quality service and an exceptional client journey. Visitors have described the spa as clean, welcoming, and elegantly appointed, with treatments ranging from hydrafacials and facials to lash lifts, lash extensions, and waxing. The massage therapists and estheticians are noted for listening to guest needs, tailoring pressure, and delivering experiences that promote relief from tension, improved skin texture, and a visible sense of renewal. Many testimonials mention repeat visits, pre-booked appointments, and the confidence to return for new services as part of an ongoing skincare and wellness routine. The approachable, knowledgeable team members are frequently praised for making clients feel special and comfortable, while maintaining professional standards and a consistently high level of care. Skin Serenity Medispa, LLC invites prospective guests to discover a serene retreat where science, artistry, and hospitality converge to support long-term skin health and personal well-being.