Electrolysis Associates

Electrolysis Associates Reviews

Allyson

5 ★★★★★

Wonderful! Everyone is extremely nice and welcoming! Ann is really friendly and Elizabeth is great (and friendly too!)

Tiffany Neikart

1 ★☆☆☆☆

I originally tried this business with a Groupon and then became a customer with a standing appointment over an hour long weekly. My first technician I worked with burned me so badly it took several weeks to heal and I still have some scaring. My second technician did a much better job, but did work slowly. My biggest problem is that I called with several hours notice to the business to let them know I had left work after throwing up. They immediately asked for My credit card. I refused, and asked if I should show up sick? The receptionist responded "Mask up and come in, or pay for the full session." I went home from work, slept, then set an alarm to get up and go for my session. I could hardly stand. It made me angry that they would make a clearly sick client come in, and that they would expose other clients and their staff. I came in, I again asked them, pleaded with them, that this policy is not in anyone's best interests. I asked if my comments could be passed on to an owner or operator and to have them talk to me, but I was never contacted. I canceled all future standing appointments at this business. While I understand why a cancellation policy exists, I also understand that acting in the spirit of the policy rather than the letter would be of good practice. Charging someone when they have the flu or Covid is an added insult to what already is a terrible feeling--or worse, forcing them to come in for a service that puts everyone at risk. Does this business really care about their clients and workers or are they really all about cashing in and converting groupon sales $$$?

Nel Zee

5 ★★★★★

I like going to their clinic. It is clean, they make sure to sanitize every time and have special protocols especially with the pandemic. Ann is really friendly and able to arrange my appointment easily and Elizabeth is really professional in doing the whole procedure. I had an upper lip removal for 2 sessions and I can say I have lesser visible hair there. It is a slightly painful procedure but you will get use to it eventually.

alayna alie

1 ★☆☆☆☆

Please do NOT waste your time or money here. I came for electrolysis on my bikini line every 2-3 weeks for 1.5 years, and I had no significant results. I know electrolysis can take some time to see results (and I know people who have had success elsewhere) so I tried to trust the process, but eventually I realized I was wasting my money. I believe they do not turn the machines up to a proper setting, and it often felt like the hairs were just being plucked without being treated. I wish I had quit going sooner!

Christa Maddick

5 ★★★★★

The building was difficult to understand at first, I thought I was in the wrong place. Once I arrived the staff was very welcoming. I got a 60 min Swedish massage with Desire and she was lovely. I made another appointment on my way out it was so great.

Ann Hanson

5 ★★★★★

Electrolysis Associates offer outstanding esthetician services at very fair prices. Susan, Elizabeth & Jennifer all tops w/thorough hair removal including errant growth I don’t always see. Longtime customer, tried several others close & far. Turns out, just like Dorothy, I didn’t need to look any further than my own backyard. Bonus: Venmo payment accepted!

Bridgette Roberts

5 ★★★★★

I came with my twin to a birthday treat. We got groupons to see Allison the massage therapist. It was a little strange walking into what seemed like a completely empty building (it wasn’t. We went during lunch) but soon we found them on the second floor. Oh my goodness Allison is great. She makes a nice atmosphere for massages and made me feel 100% better. I didn’t realize how much stress I was carrying in my body. The only downfall is I wish I booked the whole day for myself and not just an hour.

Brittany Honos

1 ★☆☆☆☆

Incompetent staff, did not properly educate on the process, often missed spots and refused to correct unless I paid (one of their reasons being the “high cost” of needles- they are less than 50 cents🙄🙄) Did not offer cataphorisis after blend treatment which I have learned is NOT proper procedure. Go elsewhere. You are wasting your money here. Overpriced and not much results, if any.

Eli Zaborney

2 ★★☆☆☆

Bad covid19 policy. Said i shouldn't come in if i have a cough, which i respected, but still charged me a full session saying it was a last min cancelation. Receptionist said its to make sure everyone is still paid, but if i ended up getting the office sick nobody would have been able to work and be paid. Im glad they care about their workers but they lack customer care.

Ash N

5 ★★★★★

Went in for electrolysis, and it was such a good experience! Friendly and knowledgeable staff. No wait, no issues. Procedure was smoothly done, and well explained. The lady helping me made me less anxious and made the experience much easier than I expected. Definitely recommending this! Best decision I made.

Electrolysis Associates Features & Policies

About Electrolysis Associates

Electrolysis Associates is a comprehensive aesthetic service provider located at 3830 Packard St # 270, Ann Arbor, MI 48108, offering a broad range of hair removal solutions in a welcoming, professional environment. The practice emphasizes accessibility with a wheel-chair accessible entrance, wheel-chair accessible parking lot, and a wheel-chair accessible restroom, ensuring ease of access for clients of all abilities. The facility is organized to provide thoughtful amenities, including an on-site restroom, and it maintains a clean, hygienic atmosphere that clients repeatedly note in reviews. The team operates across multiple service categories, including Laser Hair Removal Service, Hair Removal Service, Electrolysis Hair Removal Service, Massage Therapist, and Waxing Hair Removal Service, reflecting a versatile approach to personal grooming and wellness. The laser and electrolysis offerings are designed to address diverse hair removal needs, with skilled technicians focused on safety, comfort, and efficiency within a calm, spa-like setting. In addition, massage therapy is available to complement aesthetic care, reinforcing a holistic approach to well-being for clients seeking relaxation, muscle relief, and stress reduction alongside hair removal treatments. Waxing services provide an additional option for clients preferring different methods of hair management, performed by experienced professionals who prioritize client comfort and results. The practice operates with flexible scheduling that includes Appointment required and Appointments recommended, helping clients plan visits that align with their routines while minimizing wait times. Payment methods are varied and convenient, including Checks, Credit cards, Debit cards, NFC mobile payments, and Venmo where applicable, reflecting a commitment to accessible financial options for customers. On-site parking further enhances convenience for clients arriving by vehicle. The staff at Electrolysis Associates has built a reputation for friendly, attentive service and a focus on client experience. Reviews highlight warm hospitality from frontline staff and professional expertise from technicians, with many clients praising the welcoming atmosphere, clear communication, and personalized care. The establishment also emphasizes LGBTQ+ friendly policies and a transgender safe space environment, underscoring a commitment to respectful, inclusive service. Planning considerations such as clear policies about cancellations and scheduling are in place to ensure smooth experiences for both staff and clients. Overall, Electrolysis Associates positions itself as a versatile, customer-centric destination for laser hair removal, electrolysis, waxing, massage therapy, and related services in the Ann Arbor area, aiming to deliver quality results and a reassuring, accessible experience for a diverse clientele.

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