Ideal Image Maple Grove

Ideal Image Maple Grove Services

Ideal Image Maple Grove Reviews

Deepthi

1 ★☆☆☆☆

I had purchased a package for lip, chin, underarms and lower leg. I have very stubborn hair on my chin area and was hoping it will be covered as part of the package I bought. At my 1st laser removal appointment, when the technician was doing the chin area I didn't feel anything below the visible chin area so I asked if she did there and she told me that she stopped where the chin ends which I am still not clear where that is as there was no marking or map anywhere that was shown to me. She didn't outline with any pencil so I didn't know what exactly was covered when she did the treatment. I came home and saw in the mirror that most of my bottom chin area hair was still there with stubs on them and clearly the laser treatment was not done to those hairs, I called the Maple Grove clinic to talk to someone and requested a video consultation so I can see where the chin area stops. I was transfered to 3 people who kept explaining on phone where the chin ends and I was constantly asking them for a video zoom meeting to show what the issue was from the treatment that morning and get an idea on the exact map where the area ends . Nobody bothered to do a zoom call which is what I had requested for when I made the appointment and 2 people told that the area I am referring to is not covered as part of chin package and I have to now purchase front of the neck package if I want it covered which is an additional $1200+ . I still think the area that was missed out by the technician is a chin area and not front of the neck but nobody was ready to do a zoom meeting for me to show the area on video and I was just told that purchasing an additional front of the neck area is the only option which is ridiculous as I have already spent $2500+ purchasing the other package. I am stuck with Ideal image now signing the contract for 8 sessions and cannot even go anywhere. This is highly unacceptable as you are paying so much and don't get a clear idea on the map of the area that is covered . The laser technician should have clearly marked the area before the treatment and asked me to check or discuss where it ends and what can be done if something was not covered. They keep messaging till you purchase the package and once you purchase and sign the contract you are on your own. I would not recommend ideal image to anyone after my 1st laser treatment. There are much better places in MN you can go for laser hair removal. Just research online and make your decision.

Mary Nutbourne

5 ★★★★★

This is my second visit to Ideal Image. I had Botox injections in my forehead and crows feet yesterday. Olivia did an amazing job! Not one bruise and I couldn’t even tell where she did the injections. I’m very picky when it comes to facial injections. I’m very happy with her work. Thanks Olivia. I’ll see you in a few months

Mista Debo

5 ★★★★★

Alina at Ideal Image was absolutely fantastic! She was knowledgeable, professional, and made me feel completely at ease during my laser hair removal sessions. Her attention to detail and personalized approach ensured that I received the best possible treatment. The results have been amazing - smooth, hair-free skin with minimal discomfort. I'm so grateful for Alina's expertise and would highly recommend her to anyone looking for laser hair removal.

Syd Pribula

5 ★★★★★

Highly recommend this team and location to take care of your needs! I had my first laser appointment and everything went so smooth. I worked with Abbi who made the process easy to understand and validate any concerns I had etc. Super happy with everything:)!

christina harris

5 ★★★★★

AMAZING SERVICE! I’d say each location is very different, I think maple groves is amazing. They’re so polite and have great communication! Always will to do what’s needed to make the customer happy in my opinion. ❤️ Jill and Olivia were absolutely amazing everytime I seen them including the women at the front desk.

Kristen Juris

5 ★★★★★

Nice clean and warm clinic. Very helpful and caring staff that want to get you the best results! Karen and Olivia made my first appointment as easy as possible!

Sarah Nickolauson

5 ★★★★★

I was nervous going in because I am very self conscious but the staff was amazing. They were informative and made it a comfortable experience. Great personalities and professionalism.

Rebecca Wein

5 ★★★★★

I used Ultherapy with Olivia. She was very professional and gentle. We had nice conversations during the procedures, yet she was not too talkative. She informed me about what to expect and answered all my questions. Although it takes longer for full results, I saw improvement within a week. I definitely plan to return.

paige olson

5 ★★★★★

I love coming to ideal image maple grove, great prices and amazing technicians they always remember you and make you feel so comfortable. Lejla is the best when it comes to laser services she makes sure your comfortable, always checks in to see if there's something different she can be doing and really knows how to distract you while your dealing with the pain. I can't recommend this location enough!

Cindy Swanson

5 ★★★★★

Olivia gave me a laser hair removal treatment today in Maple Grove. She is very nice, knowledgable of my treatment and professional. The front desk staff are courteous and the treatment rooms are always nice, bright and clean! I'd recommend this location for any procedures they offer!

Ideal Image Maple Grove Features & Policies

About Ideal Image Maple Grove

Ideal Image Maple Grove is a premier medical spa and laser hair removal service provider located at 12119 Elm Creek Blvd N E-10 in Maple Grove, MN 55369, within The Shoppes at Arbor Lakes. The facility offers a comprehensive range of skincare treatments designed to enhance comfort, confidence, and appearance. As a dedicated medical spa, they provide high-quality services including Laser Hair Removal, Botox®, Xeomin®, Facial Fillers, IPL Photofacial, Microneedling, DiamondGlow®, and Ultherapy® Skin Lifting, among others. The center emphasizes effective, evidence-based approaches to aesthetic care, guided by trained professionals who prioritize client safety and satisfaction. Patients can expect thoughtful consultations, personalized treatment plans, and meticulous aftercare to optimize results and comfort. The team understands that each guest’s goals are unique, and they tailor sessions to address individual needs while maintaining a welcoming, relaxing atmosphere.

In addition to cosmetic and rejuvenating services, Ideal Image Maple Grove offers a variety of advanced skin therapies such as Chemical Peels, CoolSculpting®, CoolTone®, and IPL Photofacial to target a range of concerns from texture and tone to body contouring. The clinic also features Lifetime Guarantee Membership options, emphasizing ongoing access to sought-after treatments and ongoing skincare support. The facility is designed to be accessible and convenient, with wheelchair accessible entrance, parking lot, and restroom, ensuring a comfortable experience for all guests. Online scheduling is available, allowing clients to book appointments at their convenience, and there is an emphasis on appointment planning with a requirement or recommendation depending on the service.

Ideal Image Maple Grove is committed to patient education and transparent communication. Guests frequently share positive experiences about the knowledgeable staff, the cleanliness of the treatment rooms, and the personalized care they receive. The practice recognizes that laser services, skincare treatments, and non-invasive aesthetic procedures are best delivered with clear explanations, visible results, and compassionate, professional support from clinicians such as those highlighted by patient testimonials. Located in The Shoppes at Arbor Lakes, the clinic is easily accessible to residents and visitors of Maple Grove and surrounding areas who seek effective, modern aesthetic treatments in a trusted medical spa setting. Its priority is to help clients feel confident in their skin through safe practices, skilled practitioners, and a patient-centered approach.

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