Clayton Med Spa

Clayton Med Spa Services

Clayton Med Spa Reviews

Aarica Gaddis

5 ★★★★★

I edited my original one start review to reflect my newest experience. After leaving my 1 star review I was quickly contacted by the manager. They offered me another facial to make things right. Unfortunately I don't live in the area so it took me a while to make it down but I finally did this past weekend and I'm so thankful I did. The facial was excellent. Ruby did a great job, she was attentive and friendly. I was relaxed and enjoyed my time and left with beautiful, glowing skin, something I can't say often. I really appreciate how Clayton Med Spa went above and beyond to make it right. Not many places have great customer service anymore but they clearly take pride in their customers experiences. Would now recommend.

Miranda geiss

1 ★☆☆☆☆

Also had a Groupon experience here. It was 6 treatments, but the machine went down and had to be shipped to Florida for repair on my last one, which took weeks without an estimate of time for a new appointment. I was finally told I couldn't get a reimbursement or any assistance because of my "super awesome Groupon rate" needless to say they were hard to deal with, always late on appointment times, and I have no relief of my unwanted facial hair. Steer clear of this place is my only suggestion.

Tracy Jaycox

5 ★★★★★

Super nice facility. Great people. Had an emergency and had to leave 1/2 through a facial. They were totally understandable and I will be back. Meghan and front desk man (missed him name -sorry) were the best! He even printed me out a paper I was wanting info on. :)

Jeannie West

2 ★★☆☆☆

I had a Groupon, so I guess I wasn't that important I walked in and really was not that impressed, but I had a nice girl that was going to do a facial, the rooms are not dated and was a little uncomfortable, about anyway, the nice young lady was getting me ready and I guess the owner knocked on the door and she said well I'm with a client, she went on to tell me that he wanted her to stop what she was doing because a gentleman had wanted it another procedure done and he didn't like to do that some kind of waxing. I thought that was very rude to interrupt my session. She was going to use some kind of ultra thing and said all my necklaces had to come off because it will affect the procedure the metal and I told her my health condition and she was going to ask if that health condition would affect the procedure in any way, so while I'm waiting I was really scared thinking they were really not going to be able to do it because I had a stent 20 minutes waiting I got dressed and was just going to leave I was very upset and when she came in, she said she was so sorry but her boss made her do that waxing I couldn't believe it I was sitting there nervous about what was going to happen to me and because the owner didn't want to do the procedure he had her do that procedure while I waited in that room. I felt like a... And I guess people that are paying more money are more important than new customers it was just a rude experience and I would never go back there.

Julia

1 ★☆☆☆☆

I bought a Groupon for 6 laser hair treatments, for a large area, at Clayton Medspa. When I called to make the appointment the woman on the phone said I only needed to buy a medium area(for my bikini), so I suggested I’d be interested in just doing a larger area in the same area as my bikini (NOT BRAZILIAN). She said that was fine. I was directed to arrive early at 8:45. because my apt was at 9:00. A woman waiting outside for the door to open, she worked there started talking to me about how the director complains to them about being late but he isn’t even on time? When I went in to get the paper work the girl who I spoke to on the phone, when I made my apt, no longer worked there. Even though I bought a large area they wouldn’t apply it to do a slightly larger part of my bikini area... they said I had to purchase an additional $299 of services if I wanted just to do the Brazilian. But I didn’t WANT the Brazilian... I just wanted them to do the ENTIRE bikini line. The area was supposed to be 2in out and the area that was completed was hardly 1in. Also, the top of your bikini line is NOT considered part of your bikini area!!!! They offered to do a small area (top of my big toe instead). I accepted since they pretty much gave me no choice?? When I asked about some aftercare the director brought the woman who did my procedure in and spoke to me as if he was inconspicuously belittling her in front of me. You could tell the employees didn’t get along with the director. It was like walking on EGGSHELLS between them all. I felt so uncomfortable that it made me consider my Groupon as a loss... The facility clearly has some underlying issues going on & I almost feel the need to check them on BBB.

Stephanie Hester

5 ★★★★★

I was running late to my scheduled appointment by 5 minutes, and the office called me to make sure I didn't get lost. They gave me landmarks to better identify the building. Unfortunately, I arrived 20 minutes late for my appointment. I was promptly seen by Jami. She told me that I just barely missed the cut off because she had a full day. Although hurried, Jami was extremely professional, and very informative of the microdermabrasion procedure. She discussed my skin, what I can do better for better outcomes. I definitely will be returning in a more timely fashion!! I purchased this service off of Groupon!

Lolo Haberdashery

5 ★★★★★

My experience was heaven. I was treated by Ms. Carmen Triguero. She is a nurse practitioner by trade. She was perfect. Injected me with Botox. I didn’t feel a thing, and there was no bleeding. She had a great bedside manner. I’ve had injections in LA where Botox injections specialists are supposedly the best, but nothing in LA can compare to Ms. Triguero. She is superlative. The rest of the staff was professional and courteous. I highly recommend .

Suzanne Ford

5 ★★★★★

LaWanda does a great job & I only go to her for sugar waxing! She’s quick, fun to talk to, & it always makes the time go by fast. The room is always clean & relaxing. The manager Greg is very friendly, & his dog Belle is always fun to see too!

Amber Williams

1 ★☆☆☆☆

BLACK WOMEN BEWARE!!!!!! purchased a laser hair removal package and finished about 7 treatments. 1) laser is not safe to use on dark skin (esthetician confirmed). You will not see results. Please check owners past lawsuit. Furthermore, it was hard to get an appt. And get them on the phone. Ladies do your research. Crooked business/ unprofessional/outdated office!

Kara Bandera

1 ★☆☆☆☆

Terrible! I would never go back here! Got the laser treatment done for spider veins in my legs and they ended up being way worse than before I got it! A year and a half later and I still look like I have bruises on my legs! Not to mention, he did not use any numbing cream...with a laser! It was excruciatingly painful! I used my own numbing cream on the 2nd treatment. Very unprofessional! Definitely would not recommend. Go somewhere where people actually know what they're doing!

Clayton Med Spa Features & Policies

About Clayton Med Spa

Clayton Med Spa is a Medical Spa and Day Spa that offers a comprehensive range of skincare and aesthetic services in St. Louis, Missouri. Located at 2510 S Brentwood Blvd, St Louis, MO 63144, the facility emphasizes a patient-centered approach to beauty and wellness, combining medical expertise with spa tranquility. The establishment provides services that include Laser Hair Removal Service, Waxing Hair Removal Service, Body waxing, Botox, and Skin treatments, delivering a versatile menu designed to meet diverse skincare goals. As a dedicated wellness destination, Clayton Med Spa strives to create a welcoming environment for clients seeking both cosmetic enhancements and restorative skincare in a professional setting. The spa’s offerings are supported by a team of trained professionals who focus on safety, efficacy, and comfort throughout every treatment, from initial consultation to post-procedure care. Customers can expect personalized treatment plans that address individual skin types and sensitivities, ensuring that each experience aligns with both aesthetic desires and medical considerations. The facility places an emphasis on accessible care, ensuring a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, so clients with mobility needs can navigate the space with ease. Accessibility remains a key priority alongside privacy, sanitation, and customer service, underscoring the spa’s commitment to a comfortable, inclusive environment. In addition to core services, Clayton Med Spa highlights skincare treatments as a primary offering, supporting long-term skin health through professional facials, peels, and targeted therapies tailored to various concerns such as aging, texture, and tone. The spa operates with the understanding that appointments are often required or recommended, encouraging clients to schedule in advance to secure preferred times and providers. Payment options include credit cards and debit cards, reflecting a flexible and convenient billing approach for guests. The atmosphere at Clayton Med Spa is described by clients as professional and personable, with reviewers noting attentive staff, clean facilities, and moments of exceptional bedside manner from experienced practitioners. The business fosters a welcoming ethos for LGBTQ+ individuals and transgender clients, promoting a safe and respectful space for all guests. Updates, scheduling, and ongoing care are facilitated through online scheduling, adding convenience for clients who value digital access. The amenities also include a restroom on site, contributing to a comfortable and user-friendly environment during visits. While experiences shared by clients cover a range of perspectives, the spa continues to strive for improvement and consistency in service delivery, with a focus on providing reliable skincare treatments and a soothing spa experience that supports confidence and self-care. For prospective clients exploring laser and aesthetic options, Clayton Med Spa presents itself as a versatile destination that blends medical-grade expertise with spa-like comfort, committed to helping individuals achieve their skincare goals in a respectful and accommodating setting.

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