Metropolitan Dermatology - South Plainfield, Same-Day Appointments

Metropolitan Dermatology - South Plainfield, Same-Day Appointments Reviews

Dipika Desh

1 ★☆☆☆☆

I was seen by Ms. Romee Gandhi (NP) recently, and unfortunately had a very disappointing experience. She came across as cold, distant, and indifferent throughout the visit. Her approach felt reactive rather than proactive, as though I had to play a game of “20 questions” just to get basic information about my care plan. She did not conduct a proper examination of my acne. Instead, she briefly mentioned I could “try a pill or add topical medications,” without explaining the options, possible side effects, or what they meant for me as a patient. She also arrived 20-25 minutes after I was seated, with no acknowledgment or apology for the delay. As someone seeking acne treatment, I expected some basic guidance on skincare—such as recommendations to use gentle or non-comedogenic products—but no such advice was offered. More concerning, she did not even ask if I had any medication allergies, which I consider a red flag in medical care. I have seen Mr. Farag and other providers at Metropolitan Dermatology and previously had positive experiences. This visit, however, left me disappointed in both the quality of care and the level of concern shown by Ms. Gandhi. Based on this encounter, I would not return or recommend this location.

Luisa Guevara

1 ★☆☆☆☆

I had a terrible experience at this dermatology office just today. When my card wasn’t going through, the front desk woman aggressively snatched it out of my hand instead of calmly explaining or offering help. That kind of behavior is completely unprofessional, especially from the front desk staff who are the first people patients interact with. They are supposed to represent the office with patience and respect, but instead I was met with hostility. It left me feeling uncomfortable and disrespected, and I would caution others about the customer service here.

Marcia Silverstein

5 ★★★★★

Very pleased with the whole experience.Ease of making an appointment. Communication of the appointment, the office is clean and attractive. The Dr Inga Bufano was very good and did a thorough exam

Denise H

5 ★★★★★

Love the practice. Virage is great, an astute and sensitive clinician, who makes the diagnosis quickly and accurately. Always able to make appointments readily and conveniently.

Shehpar Sohail

1 ★☆☆☆☆

My experience at the South Plainfield location was disappointing. I was not informed that the doctor I was seeing was out of network with my insurance. I would have expected the front desk staff to notify me before the visit. Instead, I was seen as usual and later received a large bill with no prior warning. I drive about 30 minutes to get to the office, only to see the doctor for roughly two minutes each time. On top of that, every time I was prescribed medication, it ended up not being covered by my insurance. I would call the office to request alternatives but rarely heard back—until my next visit, when I’d be charged again. Their support is also lacking. I once asked them to check whether a certain service was covered by my insurance, but I never received a clear answer or any follow-up. The front desk didn’t even bother trying to check—they simply told me they don’t do that and that I should call my insurance. However, when I did call my insurance, they clearly told me that the front desk staff can check that information. I will definitely not be returning to the South Plainfield location. Highly disappointed.

Roy Michaels

5 ★★★★★

An unbelievably terrific experience! I thought my first appointment would be an evaluation, but the team evaluated and took care of my situation then and there...with expertise, caring and great communication. A perfect visit. (And the procedure was not simple.)

suresh kumar varaha Padullaparthi

5 ★★★★★

I rated my experience so highly because of the professionalism, clarity, and care I received during the consultation. Dr. Inga Bufano, took the time to explain my condition thoroughly, addressed all my concerns without rushing, and recommended a treatment plan that felt both thoughtful and personalized. The clinic environment was also welcoming and efficient, which made the entire process smooth and reassuring.

Jean L. Coccaro

5 ★★★★★

I went to a Dermatologist for the first time yesterday. I was quite Nervous. The place was Immaculate! The young lady at the front desk was so Sweet! Christopher the assistant was very Nice Too! Then in walked Inga Bufano! I had a Full Body Scan done. But was there for an issue on my Face. I have lots of beauty marks but she Immediately Zoomed in on the one I was concerned with without me even telling Her! She was Amazing! I felt completely comfortable & at ease. She spent a long time with me & answered all of my questions. I would highly recommend this place to anyone who is in need of a Great Dermatologist! I Love You Inga! Lol!

Alan Wasserbach

5 ★★★★★

David is an absolute professional. Great bedside manner and effectively explained everything in simple terms. He presented options and what actions to take.

Gary Foster

5 ★★★★★

Everyone was extremely courteous and helpful. Doctor and nurses all helped me through the process and communicated all the info I needed to know. Thanks again.

Metropolitan Dermatology - South Plainfield, Same-Day Appointments Features & Policies

About Metropolitan Dermatology - South Plainfield, Same-Day Appointments

Metropolitan Dermatology in South Plainfield offers comprehensive dermatology care with a focus on patient convenience and accessibility. Located at 114 Lakeview Ave, South Plainfield, NJ 07080, this dermatology clinic provides a range of services that align with its category designations, including Dermatologist expertise, Laser Hair Removal Service, and general Skin Care Clinic offerings. The practice emphasizes same-day appointments to accommodate patients seeking prompt evaluation and treatment, making it a reliable option for both routine skin checks and urgent dermatologic concerns. Patients can expect thoughtful, patient-centered care delivered by qualified clinicians who prioritize clear communication and personalized treatment planning.

As a multidisciplinary dermatology provider, the clinic offers a variety of skin health services designed to address common and complex concerns. The Laser Hair Removal Service is a prominent offering, utilizing advanced technology to provide effective and efficient hair reduction for suitable candidates. In addition, the clinic provides routine dermatology consultations, skin cancer screenings, and ongoing skin care guidance to help patients maintain healthy skin. The practice adopts a comprehensive approach, taking time to consider each patient’s unique skin type, medical history, and cosmetic goals to tailor treatment plans accordingly.

Accessibility is a core component of the patient experience at this South Plainfield location. The facility features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring comfort and ease for patients with mobility needs. Inside the clinic, the environment is designed to be welcoming and professional, with amenities such as a gender-neutral restroom and a standard restroom for patient convenience. Appointment planning is structured to meet diverse schedules, with appointment required in some cases and appointments recommended for flexibility and timely care. Payment options are designed to be convenient and secure, accepting credit cards, debit cards, and NFC mobile payments, which helps patients manage expenses efficiently.

The practice values language accessibility to support a broad patient base, offering language assistance in Arabic, Hindi, Russian, and Spanish. This commitment to communication helps reduce barriers to care and enhances the patient experience by enabling clearer discussions about diagnoses, treatment options, and aftercare instructions. The clinical team includes skilled dermatology professionals who are dedicated to patient education and collaborative decision-making, ensuring patients feel informed and supported throughout their care journey.

Patient experiences at Metropolitan Dermatology - South Plainfield have varied in the past, with feedback spanning highly positive remarks about thorough examinations, clear explanations, and compassionate care, to critical notes about administrative and interpersonal aspects. The practice remains focused on continuous improvement, aiming to strengthen patient interactions, streamline appointment processes, and maintain clinical excellence. Overall, the clinic strives to provide timely dermatology services, safe and effective laser hair removal, and comprehensive skin care in a comfortable and accessible setting for residents of South Plainfield and the surrounding area.

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