Doll Face Spa

Doll Face Spa Services

Doll Face Spa Reviews

Yelina Rodriguez

5 ★★★★★

I had an amazing experience at Dollface SPA during my recent facial and Botox appointment. From start to finish, the service was exceptional. The atmosphere is calming, clean, and inviting—perfect for relaxing and self-care. My facial was incredibly refreshing, and my skin felt hydrated, smooth, and radiant. The Botox was done with precision and expertise—natural results with no pressure and no pain. The team truly listens, explains everything clearly, and makes you feel comfortable and cared for. This is definitely my go-to spa for skincare and aesthetics. Highly recommended!

Rikelme Espinal

5 ★★★★★

Fabulous. Very professional, safe environment.... appointments only. Cute lil place. Lucy provides exceptional customer service, sweet lady. Hours and pricing are the awesome. I went in with something in mind but listen to Lucy's recommendation and is fabulous. I'm 😊 happy ended up doing more than i went for. Love it

Adolfo Burgos

5 ★★★★★

Adorable place to go, affordable prices... My first section of my whitening process ... is in a very convenient location... i loved it.... Good job... i definitely recommend this place to my friends ...

Jennifer Sapkovski

5 ★★★★★

I am super grateful to have a complete fabulous spa with such professional people with exceptional customer services in washington heights. I have been putting myself in the best hands for many years with affordable prices, Lucy , thank you so much for all your advise ….you are the best! . This Fabulous Spa It has a super cozy atmosphere that transmits peace and harmony....love it

Keyana Scott

5 ★★★★★

I came in today for a 430 appt. The salon is the cutest I’ve seen in a long time! Although I made my appt in advance, I did wait abt 30 mins before I was actually taken back to the bed. No complaints though, Lucy was kind enough to come out a few times to apologize and explain. The room was soooo nice! I honestly didn’t know what to expect but it exceeded my expectations. Lucy was a great masseuse! I only felt that since I’m small, she might’ve went a little easy on me when I wanted her to dig a little but I’m not complaining! I needed the relaxation. So thank you Lucy! I’ll be coming back soon ❤️

Anerci Marte

5 ★★★★★

Great experience, I received a custom facial from a very professional and friendly staff. The whole time I was made feel comfortable and relaxed. The new location/space is very clean and spacious. Highly recommend it!

kevin mcgrath

1 ★☆☆☆☆

Horrible experience here! Went for a 1pm massage appointment, after waiting 15 minutes, was asked can I come back at 3, sorry, they’re backed up. No real apology, as if this is ok. The place is a joke, and the manager Lux, is a bigger joke. Lux, have a blessed day! That is what she said to me as a was seeing red.

Marsela Rivas

1 ★☆☆☆☆

Horrible Place. If I can give them zero stars I would. Horrible customer service. I made an appointment through the phone which was confirmed via text for 5:30 and I made it known that a groupon was purchased. After arriving and waiting for 30 min the lady in charge of facials came out and said that she couldnt take me because she was with a client and had an appointment after that at 7:00pm and the she would reschedule for another day, she told me I should not make an appointment the same day even after she confimed a spot for me. Avoid this place!

Tanya

1 ★☆☆☆☆

I had a 10am appointment today for permanent eyeliner which took weeks to get. The salon was closed when I arrived at 10am today. I waited 10 minutes no one showed to open the salon. I called the salon, a female answered who spoke Spanish and could not understand what I was saying in English. She disconnected the call. A waste of my time. The neighborhood is not the best.

Leah Vaughn

1 ★☆☆☆☆

I do not recommend this “spa” facial service! Neighborhood is loud, dirty, TONS of homeless and peddlers bothering you. I wasn’t greeted when I walked in, instead told abruptly to sit down by a woman who was face timing on her phone. I wasn’t asked to fill out any paperwork about my skin health or regimen. How is it a CUSTOM facial if you know nothing about my skin needs? Nearly 25 minutes after my appointment time, I was brought into a room, that was very lackluster in the SPA experience. Cold, dirty floors, old sound machine playing ocean sounds on repeat. I was told to put on some towel/wrap garment that was dirty around the edges, I’m sure from the many other patrons who’ve also worn it, no thanks! Facial was not impressive! Definitely NOT a custom facial as Groupon described! I received ZERO feedback on my skin or tips for hydration, etc...because she hardly spoke English. She used paper products to wipe off excess product from my face, rather than a warm washcloth. In fact, I didn’t see a decent towel or washcloth anywhere! At the end of the service, as she was moisturizing my face, I could smell spices on her fingertips from the food she just ate. Gross. THIS IS NOT A SPA!! It’s a glorified nail salon at BEST...which by the way is directly over the spa rooms so when she left me in the dark room alone (which she did several times without even asking if I was comfortable or needed anything), all I could hear was stomping and commotion from upstairs. I will definitely NOT be going back for a second time! DO NOT purchase this Groupon, you will certainly get what you paid for...or didn’t pay for! Not worth saving a buck at all!

Doll Face Spa Features & Policies

About Doll Face Spa

Doll Face Spa is a Latino-owned and women-owned beauty and wellness destination located at 2566 Amsterdam Ave in New York, New York. This onsite service-focused establishment blends day spa comfort with a comprehensive suite of skincare and aesthetic offerings to support clients in achieving their personal grooming and self-care goals. The spa embraces a diverse client community, including LGBTQ+ clients, and maintains a welcoming, safe environment where all guests can feel at ease. The facility is wheelchair accessible, featuring an accessible restroom and seating to ensure comfort for guests with mobility needs. The team places a strong emphasis on skincare treatments, delivering services that range from facial care to advanced aesthetic procedures, in a tranquil setting designed to promote relaxation and renewal. Customers can expect a professional atmosphere where personalized care is the norm and where appointments are encouraged to ensure dedicated time for each guest’s concerns and preferences.

The categories and services offered by Doll Face Spa cover Day Spa, Eyebrow Bar, Eyelash Salon, Laser Hair Removal Service, and Skin Care Clinic, ensuring a broad spectrum of options for hair removal, skincare, and beauty enhancements. Service offerings include Areola treatments, Axilas y Brazilian paquete de 8, Bikini Line (Línea del Bikini), Body waxing, Botox, Brazilian Completo, Chin (Barbilla), Full Back (Espalda Completa), Full Face (Rostro Completo), Full Legs (Piernas Completas), Plasma, Secion unica, Skin treatments, Underarms (Axilas), and even a playful set of musical notes 🎶🎶🎶🎶🎶🎶 that contributes to a relaxed, welcoming vibe. The spa emphasizes accessible payment options such as credit cards and debit cards, and it operates on an appointment-based model with both appointment-required and appointments-recommended guidance to help manage the guest experience efficiently.

In addition to core services, Doll Face Spa provides amenities that include a gender-neutral restroom and a standard restroom for guest convenience. The establishment supports a varied clientele by communicating a commitment to LGBTQ+ friendly spaces and transgender-safe practices, underscoring its dedication to inclusivity. The planning details highlight that appointments are recommended or required, contributing to a smooth, organized flow for guests seeking treatments. Parking is available via free street parking, adding to the convenience of visiting the spa. The business highlights a focus on skincare treatments as part of its core offerings, ensuring clients can receive both cosmetic procedures and routine skincare regimens in a single, accessible location. The overall experience is designed to feel approachable yet professional, with staff often cited for their attentive service and ability to tailor recommendations to individual skin concerns and aesthetic goals.

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