Skin and Body Med Spa - Queens

Skin and Body Med Spa - Queens Reviews

Div N

1 ★☆☆☆☆

From the time I went in to now, it has not been a good experience. I made an appointment over the phone and the lady moved my initial appointment to an earlier time so I can have a consultation and service done. When I went there, I was standing outside for ten minutes and ended up calling them. Their doorbell thing was apparently not working. I go in for the consultation appointment and the lady/ manager stated I don’t have time to do my procedure and I was like the lady moved my appointment so yall can do the service and she said no. Then she stated I can get one applicator done today and come back in a few days to get the other applicator. When I was placed in the room, it was extremely hot, the nurse did not ask me if the position was comfortable to sit up, the placement of the whole thing was very uncomfortable and I had to call her 4 times to fix it. (Normally I get two applicators placed). I get a text today (the day of my appointment) stating they need to cancel because I need to wait 30 days. My commute to go to the appointment is 2.5 hours so I rescheduled a lot of things to make it to that appointment today. I called and stated that this is not ok! And the lady said they tried calling me yesterday, I have no missed calls from them. They also never sent me a receipt of my purchase, a consent form and some other thing. I have been telling them I haven’t got them, I gave them a different email and nothing still. I requested a refund since I don’t want to go back again and waiting to hear back from the manager. Update- I received the receipt in my email today.

Jhantelle Belleza

5 ★★★★★

This was my first experience with laser removal. They’ve been very patient in answering my questions and made sure that I’m comfortable. I’ve been loving it so far!

Erin Banks

5 ★★★★★

Great experience here every time. All the staff and nurses are very friendly and helpful. I’ve always felt extremely comfortable and informed about my treatments. Can’t recommend this location enough for anyone who is curious about any medical beauty treatment.

Jewel J

5 ★★★★★

Love Ideal Image Queens! I’ve been getting laser hair removal treatments for many years and this location has been my best experience thus far. The staff is very kind, patient, and accommodating. Shoutout to Frankie, who makes scheduling appointments a breeze. I would definitely recommend.

Jenny Dave'

5 ★★★★★

I’ve been going to ideal image for years- it’s the best for hair removal particularly for olive to deep skin tones. Jan is phenomenal at what she does and makes you feel so comfortable. The front desk staff especially Frankie is always so welcoming and helpful with promotions!

Rad

5 ★★★★★

Ideal Image Queens is great! I’ve been getting amazing results. Everyone here is so nice and accommodating! :) Chloe is so warm and welcoming and makes me feel better during treatments. She has great sense of humor and when we talk I feel like I’m taking to a friend. Indira is incredibly nice and patient and makes sure I’m always comfortable. I’ve tried to get laser at another place before but did not see a big difference. I can really see the results at ideal image! A friend of mine recommended this place to me and I love it! My mom and I go here together and it’s totally worth it!

Lauren Fleming

5 ★★★★★

Amazing customer service! I’ve done 3 areas on my face and I’m well satisfied. I was worried at first because of my beautiful dark skin but the laser experience has be very successful. Highly recommend for dark skin tone

Ativa

5 ★★★★★

The customer service here is wonderful. They are kind at the reception desk and Alicia (who treated me) was amazing! She made me feel so comfortable during my session. She played great music to set the mood and was super friendly. I would recommend this location to anyone!

Amber S

5 ★★★★★

I had a fantastic experience here. Jan was excellent and much more thorough than the nurses I’ve had at prior visits in other locations. The front desk staff was also excellent - they rearranged my appointment to make it more convenient for me! Best ideal image I’ve been to

A. B.

5 ★★★★★

I've been coming here for years.....staff is always very pleasant. The office is always clean. I am very happy with my results and recently started receiving treatments in a new area. I highly recommend!

Skin and Body Med Spa - Queens Features & Policies

About Skin and Body Med Spa - Queens

Skin and Body Med Spa - Queens is a dedicated medical spa offering professional laser hair removal services in a welcoming, client-focused environment. Located at 23-01 Queens Plaza N, Queens, NY 11101, the spa serves residents and visitors seeking effective hair reduction with a strong emphasis on safety, comfort, and individualized care. The facility positions itself as a comprehensive center for skincare treatments within a reputable medical spa setting, ensuring that clients receive clear guidance on procedure options, expected results, and aftercare. As part of its service philosophy, the spa highlights onsite services that allow for convenient coordination of consultation, treatment, and follow-up appointments in one visit or across scheduled sessions. The location is described as being in the QLIC Apartment Rentals area, with easy accessibility for clients who travel from nearby neighborhoods.

Skin and Body Med Spa - Queens offers a range of laser hair removal solutions designed to accommodate various skin tones and hair types, reflecting its commitment to inclusive and effective care. The practice is supported by staff trained to answer questions, explain treatment plans, and ensure that clients feel informed and comfortable throughout their experience. While the setting emphasizes modern cosmetic procedures, the spa also provides additional skincare treatments as part of its offerings to address broader concerns such as skin texture, tone, and overall appearance. The onsite service model supports scheduled consultations and treatments, with an understanding that appointments may be required or recommended to optimize outcomes and minimize wait times.

In terms of accessibility and convenience, the facility notes wheelchair accessible restrooms to accommodate clients with mobility needs, aligning with its patient-first approach. The spa also features amenities such as online scheduling, making it easier for clients to book, adjust, or confirm appointments from multiple devices. On-site restrooms are available for client use, and the planning guidelines indicate that appointments are required or recommended to ensure staff availability and adequate treatment space. Payment options include credit cards, debit cards, and NFC mobile payments, enabling a smooth checkout experience after each session.

Clients can expect a structured service experience focused on safety, comfort, and results. The laser hair removal service is delivered by trained professionals who aim to provide precise application, minimize discomfort, and maintain hygienic standards. The team is responsive to client feedback and works to accommodate scheduling needs, treatment areas, and any adjustments required during a course of sessions. While individual experiences may vary, the spa’s emphasis on patient education and transparent communication helps customers make informed decisions about their skincare and hair removal journeys. The overall environment supports ongoing skincare treatments, consultations, and a forward-looking approach to aesthetic wellness within a medically supervised setting.

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