Ideal Image Dublin

Ideal Image Dublin Services

Ideal Image Dublin Reviews

Bonnie Baumgartner-Zimmer

3 ★★★☆☆

Although my first treatment was wonderful and better than expected, I had signed up for two different services and was not advised that the second service would not be available for 3 months!!!! I'm having to dispute the monthly charges because of that and not happy that my service is being delayed. Further, I was led to believe I was getting a "special Holiday price", only to discover there was absolutely no discount.

noha qutifan

5 ★★★★★

Stephanie is absolutely amazing! She’s professional, gentle, and truly cares about her clients. She took the time to explain everything, made me feel completely comfortable, and the results are perfect—natural and beautiful. I couldn’t recommend her more!😇

Sheila Collins

2 ★★☆☆☆

I am extremely disappointed with my experience at Ideal Image Dublin, Ohio. I paid in full for laser hair removal services for my underarms and expected safe, professional care. By my fourth treatment, I noticed my underarms were being burnt from the sessions, which afterward I developed dark hyperpigmentation that was not present before. I scheduled a follow-up visit specifically to discuss the issue and explore what could be done to correct or address the damage. Instead of receiving concern, empathy, or solutions, the technician was insensitive, dismissive, and unprofessional. She offered no options to help resolve the issue and showed no accountability. I was told that my laser was set to the highest setting and then asked if I wanted to continue treatment—as if continuing on the same setting that caused the damage was acceptable. When you make a financial investment in a service like this, you expect results—not injury—and certainly not an attitude that minimizes your concerns. When I stated that I would be seeking legal counsel, I was told to “go get it then” and the appointment was abruptly dismissed due to her attitude. This was not my first treatment at Ideal Image, but it will absolutely be my last. The lack of professionalism, accountability, and basic customer care is unacceptable especially when dealing with medical-grade laser treatments that can cause lasting skin damage. I am now pursuing legal counsel regarding this matter.

Terrance Deanthony

5 ★★★★★

Lovely service, in and out. I was suprised at how cheap this service (at least for the area I’m having appointments on), actually is. Nice place inside the techs make you feel very comfortable and do their job well. Would recommend to anyone looking for laser hair removal services 100%.

Angela Culver

5 ★★★★★

I started going to Stefanie for the last half of my laser hair removal package after my last nurse practitioner left. She is so good at what she does! My treatments are quick but thorough, and she has a fun, friendly demeanor. Highly recommend her!

Scott R

4 ★★★★☆

If gift cards are not being sold, why have them on your counter? However, the lady that helped me open an account was very nice and worked hard to make it happen. I have grand hope that the procedures will accomplish my wife’s goals!

Waseem Alkafel

1 ★☆☆☆☆

This was by far the most unprofessional and unsafe laser session I have ever experienced. I purchased a full-body package ( No Chest , No Back ) , yet several areas were left incomplete or skipped entirely. The neck was treated unevenly, and despite telling the technician multiple times that the heat was too intense, she refused to adjust the settings—this goes against basic laser safety and industry standards. No client should have to tolerate rushed, inconsistent, and clinically incorrect treatment. This is not acceptable for a medical spa with licensed providers. I will be calling to cancel ALL remaining appointments immediately. I will not be returning for any further sessions. I expect the unused portion of my package to be refunded, as I no longer feel safe or confident being treated here

samira abdulahi

5 ★★★★★

Had fillers with Stefanie and she was so sweet and gentle I could tell she cares about the pain that needles cause and that she put effort into making it as comfortable as possible. Sometimes injectors love to tell you about everything that needs fixed and it drives me nuts! She was helpful and asked what was important to me, without telling me I need a whole new face-lol! I will definitely be back and I recommend asking for Stefanie!

Madison O

1 ★☆☆☆☆

DO NOT spend a cent at Ideal Image. This company is a predatory, money-draining SCAM factory dressed up as a “medical spa.” Their business practices are dishonest, their customer service is nonexistent, and their contracts are intentionally designed to trap you. I purchased laser hair removal and endured 16 extremely painful treatments — and guess what? It did absolutely nothing. No improvement whatsoever. When I asked for a refund, they told me they would “submit a refund request” and that someone would follow up. No one ever did. I called back and was basically told there was nothing they could do and to deal with it. Completely unacceptable and unbelievably unprofessional. On top of that, I still have three BBL credits that I paid for. Their website has been broken for weeks, so you can’t even book online. When I called to schedule, I was told: My credits expire in March, and There is currently no provider on staff qualified to administer BBL, and they don’t expect to have one until sometime next year. So even if I wanted to use what I already paid for, it’s literally impossible — and because BBL treatments must be spaced at least 6+ weeks apart, there is no way I could complete the series before March even if someone magically appeared tomorrow. It’s a setup designed to make credits expire unused so they can pocket the money. Again I asked for a refund and was told — surprise — they need to “submit another request,” and shockingly, no one has followed up. After doing more research, I realized this isn’t a rare situation — there are massive numbers of complaints, refund disputes, and legal actions from customers who were scammed the exact same way. Go look at the BBB page or search Ideal Image lawsuits; you’ll see hundreds of identical stories. It’s a clear pattern. Ideal Image is not a medical spa focused on results or patient care. It is a predatory sales operation interested only in: 1. Locking people into financing contracts, 2. Taking as much money as possible upfront, 3. Stonewalling refund requests, 4. And running out the clock so customers lose what they paid for. If you’re considering treatment here, run the other direction. There are countless reputable clinics that treat their clients as humans — not targets to drain dry. Save yourself the pain, frustration, and thousands of dollars. Go literally anywhere else. Ideal Image is a SCAM.

Lynnette Klejka

5 ★★★★★

Wow! Stephanie rules when it comes to professionalism! Knowledgeable, honest, observant, energetic, and calming are just a few words to describe my first Xeomin experience with her. Thanks for being you, Stephanie! I’ll be back for sure!

Ideal Image Dublin Features & Policies

About Ideal Image Dublin

Ideal Image Dublin is a Medical Spa and Laser Hair Removal Service located at 6347 Sawmill Rd, Dublin, OH 43017. The business offers onsite services designed to help clients look and feel their best through a comprehensive menu of skincare and aesthetic treatments. As a full-service facility, it emphasizes accessible, professional care in a welcoming environment. The team provides a range of skincare treatments and laser-based solutions tailored to individual goals, with an emphasis on safety, comfort, and results. The facility is designed to be patient-friendly, featuring a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom to accommodate clients with mobility needs. Appointments are available by reservation, and scheduling can be completed online, reflecting the practice’s commitment to convenient planning for busy clients. A key part of the experience at Ideal Image Dublin is its membership program, which offers ongoing skincare treatments and value-added services. The clinic highlights a flexible approach to treatment planning, with onsite services that can include consultations, cosmetic injections, and laser procedures performed by licensed professionals. In addition to laser hair removal, clients can explore options such as Botox®, Xeomin®, microneedling, and chemical peels, as well as advanced technologies like IPL photofacial, DiamondGlow®, CoolSculpting®, CoolTone®, Ultherapy® skin lifting, and facial fillers. The practice maintains a focus on safety and personalized care, aiming to align treatment protocols with each client’s skin type and cosmetic objectives. Online scheduling and the presence of a restroom on site contribute to a convenient, comfortable experience for visitors seeking efficient, discreet, and professional skincare solutions. The staff emphasizes appointment required and appointments recommended policies to ensure thorough pre-treatment assessments and time for careful treatment delivery. Payment methods accepted include credit cards and debit cards, reflecting a commitment to accessible payment options for a broad range of patients. Overall, Ideal Image Dublin positions itself as a local hub for medical-grade skincare and laser services, combining a comprehensive service lineup with convenient access and patient-centered amenities.

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