New Image Laser, LLC located in New Image Spa & Suites

New Image Laser, LLC located in New Image Spa & Suites Reviews

Alex Rodriguez

5 ★★★★★

I've been coming during the winter months for a few years to laser off some hair and I am so happy with the results. During my initial consultation with Shelly she was very informative and straight forward on what to expect. The atmosphere is great. I e never had issues.

Jill Boeck

5 ★★★★★

Shelly is amazing! She is very professional and down to earth, makes you feel relaxed and comfortable. Does a great job, so glad my mom referred me to her!!! The new location is absolutely beautiful, I 100% recommend her! I would give her more than 5 stars if I could!

Peggy naseman

5 ★★★★★

As a child I worshipped the sun, now in my late 50’s it shows. I went and had the photo facial done with Shelly and Wow what a difference it makes, all my spots are gone with 1 session. Ask Shelly to see the pictures! It also removed all the little pesky dark hairs on my chin too! I used to go to the old spa but this new area she has created has so much class and it has Shelly’s personality written all over it. I’m not one to write reviews but I thought I would share the great over the top experience with you all. It you haven’t tried it, your totally missing out on looking your best!!

Sarah Petersen

5 ★★★★★

I've been going to New Image for years and have always had exceptional service and amazing results! I highly suggest anyone looking to get laser hair removal done to contact Shelly! She's not only professional and knowledgable, she makes you feel comfortable and is fun to converse with as well!

Cristina Soria

5 ★★★★★

I get laser hair removal done here and although I am sad Trisha no longer works here I now do my treatments with the owner who is very nice, relatable and knowledgeable. The prices seem reasonable but I have not been anywhere else. They don't make you wait long and have refreshments and magazines in the lobby. All of the receptionists have been very friendly when I visit and have been able to answer any questions I forget to ask during my appointment. Unfortunaly their new location is a bit further for me but I think it's worth it.

Whitney Fagan

1 ★☆☆☆☆

Staff was nice but I will not be back here. I was supposed to have a 60 minute Swedish massage... that ended after 45. The first 15 minutes was basically just my head being held up, while lying on my back. I was left with a wet towel on my back in a cold room. Most of the time, I was being massaged with one hand. This was definitely not worth $75. Would not recommend this place for a massage to anyone.

Michelle Koeshall

5 ★★★★★

Had a Brazilian wax with Sara. Those are never fun but she was very professional and made me feel comfortable. I've had some really bad experiences with waxing at other spas but this was by far the best! Definitely going back to see her! Highly recommend her if it's your first time or just looking to try someplace new.

Kaitlin Mitchell

3 ★★★☆☆

First time we went they kept leaving the room to answer the phone and door and did NOT add anytime on for the time they spent out of the room talking on the phone or to other people that came in the building during our massages. Second time we went we called the day before and made an appointment and when we got there we found out they didn't even write our appointments down and were to busy to fit us in.

Theresa Rooney

5 ★★★★★

I am so pleased with the hand and face laser procedure that I had done with Shelley👏🏻😀❤️ It is unbelievable how my age spots have disappeared (especially on my lower cheeks). Minimal pain and no downtime I am so happy I did this procedure and the results are amazing.

Lynn Troha

5 ★★★★★

I have been to many spas over the years for facial and body treatments and have to rate this spa a 5 star, based on the quality and variety of services, prices, and overall atmosphere. The owner is always looking for ways to improve her business and obviously cares, by the way she maintains the place and is always adding new services. I have had different services from staff here and have always had a great experience. The spa is spacious, yet somewhat cozy with the warm decor and nice ambiance. There is no need to travel out of Kenosha or Racine to some other spa, when we have this beautiful gem somewhat hidden in Racine, across from Regency Mall! They offer everything from facials and massages, manicures and pedicures to other face and body treatments such as microdermabrasion and laser treatments for hair removal and photo facials. It is an outstanding place that I would recommend to anyone looking for a great spa experience, likes to be pampered, and who wants to look and feel great!

New Image Laser, LLC located in New Image Spa & Suites Features & Policies

About New Image Laser, LLC located in New Image Spa & Suites

New Image Laser, LLC operates within New Image Spa & Suites, located at 3131 Taylor Ave Bld 2, Racine, WI 53405. The business presents itself as a women-owned medical and day spa that specializes in laser hair removal services, skin care, and a range of wellness treatments. As part of its comprehensive offerings, the facility provides medical spa and skin care clinic services, including laser hair removal, photo facials, and other skincare treatments designed to improve skin texture, tone, and overall appearance. The spa atmosphere emphasizes a professional yet welcoming environment where clients can expect individualized consultations, effective treatment plans, and ongoing skincare education. The location is designed to accommodate a diverse clientele seeking cosmetic enhancement and therapeutic touch, while maintaining high standards of safety and comfort.

New Image Laser, LLC highlights its commitment to accessibility and inclusivity. The facility is wheelchair accessible with an entrance, parking lot, restroom, and seating organized to support guests with mobility needs. In addition to physical accessibility, the spa is described as LGBTQ+ friendly and a transgender safespace, fostering an environment where clients feel respected and supported regardless of gender identity or sexual orientation. The gender-neutral restroom and general restroom facilities further reinforce the emphasis on comfort for all visitors. Appointment scheduling is structured to accommodate needs through appointment-required and appointments-recommended planning, ensuring clients receive attentive service and sufficient time for each treatment.

The offerings extend beyond laser procedures to include skincare treatments and massage therapy, with services delivered by knowledgeable professionals. Guest experiences emphasize the expertise of therapists and estheticians who maintain a patient-centered approach, prioritizing relaxation, safety, and visible results. Client feedback in reviews reflects consistency in professional care, approachable staff, and a commitment to explaining procedures clearly, which helps set realistic expectations for outcomes, especially with laser hair removal and facial rejuvenation options. The business accepts multiple payment methods, including credit cards, debit cards, and NFC mobile payments, providing convenience for scheduling multiple sessions or memberships. Memberships are available as part of the amenities, encouraging ongoing skincare routines and continued access to select services.

Amenities at the location include a comfortable reception area with magazines and refreshments, a welcoming lobby, and a spacious yet cozy spa environment that balances elegance with practicality. The staff focus on ensuring clients feel at ease during consultations and treatments, with reviews noting professional, down-to-earth communication and a warm, inviting atmosphere. The New Image Spa & Suites complex supports a holistic approach to aesthetic health, combining laser hair removal with facials, skin rejuvenation, and body wellness treatments in a single, convenient location. The team strives to maintain a clean, well-organized facility where safety and privacy are prioritized during all sessions, whether visiting for a quick laser treatment, a standard skincare service, or a restorative massage session. The overall experience aims to leave clients looking and feeling their best, with emphasis on individualized care, lasting results, and a sense of pampering that aligns with modern trends in medical and day spa services.