Aylesworth Dermatology SC

Aylesworth Dermatology SC Reviews

Gypsy Angler

5 ★★★★★

Ignore the poor reviews. Receptionists are awesome. PA is exceptional.

Heather

5 ★★★★★

Super nice staff. We had the best care. The doctor saw us at the end of the day as an emergency client. Most doctors wouldn’t bother to stay in the office after hours to help a patient. I will be referring my friends and colleagues to see Dr.

Jor Alo

1 ★☆☆☆☆

The receptionist, Debbie, was extremely rude and unprofessional when I called to ask a simple question. Simply because of this treatment I will not go here nor will I refer anyone I know to this office. Unfortunately the front desk personnel are the face of the practice and sadly, even though the medical providers might be amazing (per the other reviews), the receptionist ruins it before you even have a chance to make an appointment. Consider going elsewhere.

Paige Wales

5 ★★★★★

I have been a patient on and off as needed since I was a child- Stephanie Keller is wonderful. She is friendly, professional, and has a great sense of humor, making visits pleasant. She takes time to listen to concerns and put my mind at ease. The office staff is kind and professional as well. Would recommend to anyone in the area with dermatology concerns/needs.

susan

1 ★☆☆☆☆

Sad to say that after being a patient for several years, their primary receptionist has finally caused me to seek care elsewhere. Because of lack of other options in our area, I've tolerated her utterly rude, curt, off-putting manner long enough, finally said enough is enough, and would rather drive much farther for care than endure her completely inappropriate and insensitive phone manner. Not sure why this is tolerated by clinic owner, but either way they've lost a patient in me.

Tom Sawicki

5 ★★★★★

I just noticed the review ratings for Aylesworth and was extremely upset. I've been going to the doctor for 10 years now. He is excellent, superb in every way. I've had recurring skin cancers for 25 years. I've seen the best of the best plastic surgeons and dermatologists in the greater Milwaukee area through these years. Dr. Aylesworth is THEE best dermatologist I've seen. All employees at the front desk and especially his wife are always warm, professional, courteous, friendly and accommodating. I have never had a complaint.

Heidi Gibson

1 ★☆☆☆☆

Been here a few times and although the doctors themselves are wonderful, the front desk reception staff are rude, disrespectful, and will talk about you right in front of your face. My daughter and I had a terrible experience when we were leaving and overheard the receptionist talking about us to another staff member. Very unprofessional and honestly puts our community in a terrible situation as there are not many dermatologist around. I wouldn’t return unless the staff upfront was replaced. Hope the doctors who work there see this and other reviews and take action.

Diana

5 ★★★★★

Wonderful dermatologist. Answered all my questions and concerns. The staff there is so nice and friendly. Have never had any complaints in the past 20 years with anyone there. Highly recommend.

Bushey Dillon

1 ★☆☆☆☆

After 3 days of waiting for a treatment plan for my online visit I received notification that a refill of a 10 year old medication I know longer use was sent in. I went to my pharmacy to pick up this medication since I wasn't receiving a response to the messages I had sent via dermatologist on call only to discover my pharmacy had not received the prescription. I called Aylesworth Dermatology who stated they did not see a prescription was ever sent AND I may have to wait until the following Monday for this to be corrected. I am extremely frustrated and have no idea what to expect from them at this point.

tazia o

2 ★★☆☆☆

So first off: the receptionist is AFWUL! What a rotten person. Very rude, condescending, who obviously does not have a patient's best interest in mind. I think she should consider finding a career that doesn't involve customer service. Secondly, I am not the one receiving care; it's my grandma who is. My grandma had a blue nevus removed from her face, which the Derm removed via stamping. She told my grandma to wash the wound with Cetaphil (fine) and also rinse it with peroxide. I'm not sure what she's thinking, but peroxide is awful for the face, and more-so for facial wound care; in fact, peroxide can actually slow the healing process of the wound by damaging the moisture barrier on the epidermis around the open skin. Additionally, she directed us to put petroleum jelly (you know, Vaseline) inside and over the wound to prevent bacteria from entering it. Sounds fine, right? ... Right? Well, unfortunately, Vaseline isn't exactly non-comedogenic for our family's skin, regardless of the company's claims. Putting that much petroleum jelly over her wound (which I will abbreviate as PJ for the rest of this review, as to save my fingers) caused her to develop a nasty, leaking infection that wouldn't go away until we put an AAA ointment on it and requested an oral antibiotic. Aylesworth recommended we not put any other creams near the wound. In 2018, the University of Leeds discovered that applying PJ to a healing wound desecrates the natural film that prevent bacteria and impurities from entering. As soon as we stopped plugging the wound with PJ and applying a thin layer of AAA cream to the bandage over it, the pus began to ebb away. We have stopped using the Cetaphil and exchanged it for plain Dial bar soap, which is working much better. Most importantly, though? We stopped using peroxide. Listen to your patients, Doctors... and if they're telling you something isn't helping, make changes to their treatments.

Aylesworth Dermatology SC Features & Policies

About Aylesworth Dermatology SC

Aylesworth Dermatology SC is a Dermatologist-led practice offering comprehensive skin care services in Rhinelander, Wisconsin. Located at 550 E Timber Dr, the clinic provides accessible care for a diverse patient population, including individuals seeking Laser Hair Removal Service and other dermatology needs. The facility emphasizes a patient-centered approach, combining medical expertise with attentive service to support long-term skin health. The team includes board-certified dermatologists who focus on evidence-based treatments, safety, and comfort during every visit. In addition to cosmetic and medical dermatology, the clinic guides patients through personalized skincare routines, preventative care, and timely management of skin concerns, aiming to improve quality of life through healthier skin. The practice presents itself as a full-service skin care clinic where clients can explore laser hair removal among other modalities. As part of its service mix, the clinic maintains dedicated time for appointments, ensuring comprehensive evaluation and treatment planning. The laser hair removal service is performed with attention to patient safety, comfort, and individualized treatment plans tailored to skin type and goals. Patients can expect a professional environment that upholds privacy, clean standards, and specialized equipment appropriate for dermatologic care. Accessibility is a priority, with a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom to accommodate all patients. The amenities include a restroom for visitor convenience, reinforcing the practice’s commitment to a comfortable and welcoming experience. Appointments are recommended, allowing staff to prepare for each patient’s unique skin care needs and to optimize scheduling for dermatology consultations, follow-ups, and laser procedures. Payment options include credit cards, debit cards, and NFC mobile payments, reflecting a convenient and modern payment approach for visits, procedures, and skincare products. The clinic strives to create an efficient, respectful patient journey from arrival to departure, reinforcing trust and continuity of care for individuals seeking dermatology solutions. Patient experiences shared in reviews reflect a broad range of perspectives, with many referencing positive interactions with clinicians and staff who demonstrate expertise and care. Some excerpts note outstanding care from doctors and certain team members, while other feedback highlights the impact of front desk interactions on the overall visit. The practice acknowledges that every feedback opportunity supports continuous improvement in service delivery and patient communication. By maintaining a focus on clinical excellence, patient safety, and welcoming service, Aylesworth Dermatology SC aims to support residents of Rhinelander and surrounding areas in achieving healthy skin outcomes through compassionate dermatology care, reliable laser hair removal options, and a dependable skincare partnership.